Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates.

TCM and Sales Performance Analyst - Automotive Financial Services Dubai

Job Overview
We are hiring a TCM and Sales Performance Analyst for our automotive financial services division in Dubai, UAE. This strategic analyst role focuses on Trade Cycle Management (TCM), sales performance tracking, and customer retention initiatives. The ideal candidate will combine strong data analysis skills with business acumen to drive improvements in renewal strategies, vehicle leasing initiatives, and customer value optimization.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Automotive
Function: Data Analysis
Salary: 10000–13000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
The TCM and Sales Performance Analyst will support various sales, renewals, and trade cycle strategies through data interpretation, reporting, and project coordination. You will collaborate with cross-functional teams—including CRM, Finance, Automotive Brands, and Compliance—to ensure sales performance targets and customer retention goals are met across retail, fleet, rental, and leasing segments.

Key Responsibilities

* Analyze trade cycle data, product penetrations, renewals, and customer equity
* Prepare reports on vehicle sales performance across B2C, B2B, rental, and leasing segments
* Provide insights to support the implementation of sales and TCM strategies
* Support digital initiatives and development of the Trade Cycle Management playbook
* Collaborate with brand, operations, finance, and CRM teams on joint initiatives
* Drive sales-related projects such as leasing growth, re-solicitation, and renewals
* Assist in structuring next-best-offer recommendations and customer engagement flows
* Develop and maintain performance scorecards and present trend analysis to senior management
* Identify process improvement areas in pricing, TCM execution, and sales workflows
* Ensure compliance and risk standards are integrated into TCM and renewal processes

Reporting & MIS

* Maintain performance dashboards and KPIs for sales teams and departments
* Ensure data consistency across reports and support regular business reviews

Governance & Standards

* Work with legal, risk, and compliance teams to ensure strategy alignment with company policy
* Support standardization of reporting, performance metrics, and customer communication templates

Job Requirements

* Bachelor’s degree in Business Administration, Finance, or related field
* Minimum 2–4 years of experience in data analysis, preferably in automotive finance
* Proficient in Microsoft Excel; knowledge of CRM or BI tools is a plus
* Strong attention to detail and organizational skills
* Excellent communication and cross-functional collaboration capabilities
* Knowledge of customer renewals, TCM frameworks, or leasing models is preferred

What We Offer

* Opportunity to join a high-growth automotive financial services division
* Exposure to cross-functional strategic projects in a dynamic sales environment
* Competitive compensation and structured career progression
* Professional development in customer analytics, sales optimization, and product strategy

About the Company
Al-Futtaim Group is one of the UAE’s most established business conglomerates with operations across automotive, retail, financial services, and real estate. The automotive division includes partnerships with globally renowned car brands, offering vehicles, leasing, financing, and aftersales solutions. As the company expands its customer-focused financial service offerings, the Sales Performance and TCM team plays a pivotal role in enhancing customer loyalty and driving recurring revenue.

Job Title TCM and Sales Performance Analyst - Automotive Financial Services Dubai Job Description TCM and Sales Performance Analyst - Automotive Financial Services Dubai Job Overview We are hiring a TCM and Sales Performance Analyst for our automotive financial services division in Dubai, UAE. This strategic analyst role focuses on Trade Cycle Management (TCM), sales performance tracking, and customer retention initiatives. The ideal candidate will combine strong data analysis skills with business acumen to drive improvements in renewal strategies, vehicle leasing initiatives, and customer value optimization. Job Details Job Location: Dubai, United Arab Emirates Industry: Automotive Function: Data Analysis Salary: 10000–13000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview The TCM and Sales Performance Analyst will support various sales, renewals, and trade cycle strategies through data interpretation, reporting, and project coordination. You will collaborate with cross-functional teams—including CRM, Finance, Automotive Brands, and Compliance—to ensure sales performance targets and customer retention goals are met across retail, fleet, rental, and leasing segments. Key Responsibilities * Analyze trade cycle data, product penetrations, renewals, and customer equity * Prepare reports on vehicle sales performance across B2C, B2B, rental, and leasing segments * Provide insights to support the implementation of sales and TCM strategies * Support digital initiatives and development of the Trade Cycle Management playbook * Collaborate with brand, operations, finance, and CRM teams on joint initiatives * Drive sales-related projects such as leasing growth, re-solicitation, and renewals * Assist in structuring next-best-offer recommendations and customer engagement flows * Develop and maintain performance scorecards and present trend analysis to senior management * Identify process improvement areas in pricing, TCM execution, and sales workflows * Ensure compliance and risk standards are integrated into TCM and renewal processes Reporting & MIS * Maintain performance dashboards and KPIs for sales teams and departments * Ensure data consistency across reports and support regular business reviews Governance & Standards * Work with legal, risk, and compliance teams to ensure strategy alignment with company policy * Support standardization of reporting, performance metrics, and customer communication templates Job Requirements * Bachelor’s degree in Business Administration, Finance, or related field * Minimum 2–4 years of experience in data analysis, preferably in automotive finance * Proficient in Microsoft Excel; knowledge of CRM or BI tools is a plus * Strong attention to detail and organizational skills * Excellent communication and cross-functional collaboration capabilities * Knowledge of customer renewals, TCM frameworks, or leasing models is preferred What We Offer * Opportunity to join a high-growth automotive financial services division * Exposure to cross-functional strategic projects in a dynamic sales environment * Competitive compensation and structured career progression * Professional development in customer analytics, sales optimization, and product strategy About the Company Al-Futtaim Group is one of the UAE’s most established business conglomerates with operations across automotive, retail, financial services, and real estate. The automotive division includes partnerships with globally renowned car brands, offering vehicles, leasing, financing, and aftersales solutions. As the company expands its customer-focused financial service offerings, the Sales Performance and TCM team plays a pivotal role in enhancing customer loyalty and driving recurring revenue. Post Details

Job Start Date Salary from 10000.00 Salary to 13000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Analyst Employers Details Company AlFuttaim Contact Person Al Futtaim Designation HR Manager Telephone +201000680746 Email asmaa.elattaralfuttaim.ae