About the Company Sharaf DG, a flagship brand of the Sharaf Group, is one of the UAE’s leading electronics and technology retail chains with a strong presence across the Middle East, including Bahrain, Oman, and Egypt. Built on a unique concept in consumer electronics retailing, Sharaf DG is designed to meet the evolving needs of today’s tech-savvy and quality-conscious customers. Serving over one million customers monthly, Sharaf DG offers the widest selection of top global brands across multiple product categories such as consumer electronics, IT, telecom, home appliances, home entertainment, and smart technology. More than just a retail brand, Sharaf DG is also a dynamic player in energy solutions, franchise operations, and B2B services, providing diverse career paths across multiple business verticals. Sharaf DG is constantly expanding and offers exciting job opportunities in Dubai and across the UAE in sales, retail operations, customer service, logistics, merchandising, marketing, IT support, and business development. As an employer of choice, we value talent, diversity, and innovation. With a workforce representing over 40 nationalities, we foster an inclusive and high-performing work culture. Our employees are rewarded with competitive pay, benefits, and career advancement opportunities in a supportive and growth-driven environment. At Sharaf DG, you’ll be empowered to make an impact and build a rewarding career in one of the fastest-growing electronics retail and technology solution companies in the region. Explore Sharaf DG careers in Dubai and across the Emirates today and become part of a future-focused, customer-centric team that’s redefining retail excellence....

Team Leader - Kiosk Telecom Sales

Job Overview
Sharaf DG is hiring a Team Leader to manage telecom kiosk operations and lead a team of sales executives. This Dubai-based role focuses on achieving sales targets for telecom products, ensuring smooth day-to-day operations, and delivering excellent customer experiences at the kiosk level.

Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Sales
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Job Type: Full-time

Job Overview
As a Team Leader, you will oversee kiosk-based telecom product sales including SIM cards, mobile plans, and accessories. You will guide the sales team, ensure adherence to compliance and telecom regulations, and support the team in hitting KPIs through coaching, strategy execution, and customer engagement.

Key Responsibilities

* Lead and manage the performance of a kiosk sales team
* Train, mentor, and motivate staff to meet daily and monthly targets
* Ensure high levels of customer satisfaction and immediate resolution of complaints
* Drive sales for telecom products and identify upselling and cross-selling opportunities
* Monitor and maintain kiosk inventory and ensure compliance with company and telecom guidelines
* Handle POS operations, track transactions, and maintain accurate records
* Submit sales reports and coordinate with internal departments including marketing and logistics
* Stay updated on telecom trends, product updates, and pricing

Job Requirements

* Bachelor’s degree in Business, Sales, or related field preferred
* Minimum 3 years of sales experience in telecom or retail, with at least 1 year in a supervisory role
* Proven ability to achieve sales targets and manage frontline staff
* Strong leadership, communication, and customer service skills
* Familiarity with POS systems and CRM tools
* Ability to work in fast-paced retail environments and handle pressure
* Willingness to work shifts, weekends, and holidays as required

What We Offer

* Frontline leadership role with growth opportunities in the telecom sales division
* Competitive salary with performance incentives
* Hands-on management experience within high-footfall kiosk locations
* Supportive team culture and ongoing training in sales and compliance

About the Company
Sharaf DG is a trusted name in electronics, telecom, and lifestyle retail across the UAE. With a strong presence in high-traffic retail zones, Sharaf DG’s telecom division offers mobile connectivity solutions in partnership with top UAE telecom operators. The kiosk team plays a vital role in delivering fast, convenient, and customer-focused service to walk-in customers.

Job Title Team Leader - Kiosk Telecom Sales Job Description Team Leader - Kiosk Telecom Sales Job Overview Sharaf DG is hiring a Team Leader to manage telecom kiosk operations and lead a team of sales executives. This Dubai-based role focuses on achieving sales targets for telecom products, ensuring smooth day-to-day operations, and delivering excellent customer experiences at the kiosk level. Job Location: Dubai, United Arab Emirates Industry: Telecommunications Function: Sales Salary: 7000-9000 monthly (Market estimated) Gender: Any Job Type: Full-time Job Overview As a Team Leader, you will oversee kiosk-based telecom product sales including SIM cards, mobile plans, and accessories. You will guide the sales team, ensure adherence to compliance and telecom regulations, and support the team in hitting KPIs through coaching, strategy execution, and customer engagement. Key Responsibilities * Lead and manage the performance of a kiosk sales team * Train, mentor, and motivate staff to meet daily and monthly targets * Ensure high levels of customer satisfaction and immediate resolution of complaints * Drive sales for telecom products and identify upselling and cross-selling opportunities * Monitor and maintain kiosk inventory and ensure compliance with company and telecom guidelines * Handle POS operations, track transactions, and maintain accurate records * Submit sales reports and coordinate with internal departments including marketing and logistics * Stay updated on telecom trends, product updates, and pricing Job Requirements * Bachelor’s degree in Business, Sales, or related field preferred * Minimum 3 years of sales experience in telecom or retail, with at least 1 year in a supervisory role * Proven ability to achieve sales targets and manage frontline staff * Strong leadership, communication, and customer service skills * Familiarity with POS systems and CRM tools * Ability to work in fast-paced retail environments and handle pressure * Willingness to work shifts, weekends, and holidays as required What We Offer * Frontline leadership role with growth opportunities in the telecom sales division * Competitive salary with performance incentives * Hands-on management experience within high-footfall kiosk locations * Supportive team culture and ongoing training in sales and compliance About the Company Sharaf DG is a trusted name in electronics, telecom, and lifestyle retail across the UAE. With a strong presence in high-traffic retail zones, Sharaf DG’s telecom division offers mobile connectivity solutions in partnership with top UAE telecom operators. The kiosk team plays a vital role in delivering fast, convenient, and customer-focused service to walk-in customers. Post Details

Job Start Date Salary from 7000.00 Salary to 9000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Sales Employers Details Company Sharaf DG Contact Person Sharaf DG HRM Designation HRM Telephone +971 600 502034 Email recruitmentsharafdg.com