F&B Server Events Centre Job Vacancy in UAE Dubai
Posted date [2024-11-04]
(ID: 32457)
 |
IHG Hotels & Resorts has more than 6,300+ leased, managed or owned hotels and over 1,900 more in development. You’ll find us in more than 100 countries. Our 19 brands help guests create amazing memories with the help of an incredible team. Approximately 345,000 people work across IHG\'s hotels and corporate offices globally. Opportunities of all kinds are born at IHG |
Do you see yourself as a Senior F&B Server for InterContinental Hotel® Dubai Festival City?
As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest\'s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day
Conducting banquet briefings to deliver full knowledge of overall events particularly in events personnel allocation, guest expectations in relation to room layout, stage set up and decorations to events workforce, receiving and allocating supporting staff.
Ensuring function rooms are set up in accordance with customer specifications by supervising setup staff and inspecting rooms prior to events, cleanliness of FOH and BOH.
Being pro-active with effective planning for upcoming events, in equipment and staffing, including uniforms, meals, and overall logistics.
Monitoring overall service for the events, complying Time and Attendance Policies and ensure the grooming and general appearance of personnel conforms to the company’s Grooming Standards.
Developing team members and casual staff in all different levels and areas
Maintain knowledge of policies and procedures and follow Health and Safety practices at all times.
Ensuring 100% guest satisfaction.
Ensuring that the casual staff is effectively used to get the setup, service, clearance and breakdown done. Colleagues should be taking care of guests & always available on the floor.
Promoting positive guest and colleagues relations at all times.
General administration
Checking BEOs, change logs, knowledge of Delphi, Micros, rooms’ capacities, setups, storage spaces and service standards.
Knowledge of Events report, Glitch report, QEMS raising
Establishing and maintaining effective employee relationship, cooperative working climate and maximising productivity.
Taking personal ownership of the supporting team (casuals) and its responsibilities. Ensuring on job skills training and proper utilization and allocation of casuals manpower, reporting challenges to management with suggestions for resolution.
What we need from you
Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Fluency in the English language - extra language skills would be great, but not essential
Your Time management skills will be important to know how to prioritize tasks under pressure
Ideally you’ll have basic skills of Microsoft Word/Excel
Flexibility - night, weekend and holiday shifts are all part of the job
Experience - ideally you’ll have spent at least one year in a similar position in a 5 star property
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
Ability to work independently and within a team environment
As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest\'s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day
Conducting banquet briefings to deliver full knowledge of overall events particularly in events personnel allocation, guest expectations in relation to room layout, stage set up and decorations to events workforce, receiving and allocating supporting staff.
Ensuring function rooms are set up in accordance with customer specifications by supervising setup staff and inspecting rooms prior to events, cleanliness of FOH and BOH.
Being pro-active with effective planning for upcoming events, in equipment and staffing, including uniforms, meals, and overall logistics.
Monitoring overall service for the events, complying Time and Attendance Policies and ensure the grooming and general appearance of personnel conforms to the company’s Grooming Standards.
Developing team members and casual staff in all different levels and areas
Maintain knowledge of policies and procedures and follow Health and Safety practices at all times.
Ensuring 100% guest satisfaction.
Ensuring that the casual staff is effectively used to get the setup, service, clearance and breakdown done. Colleagues should be taking care of guests & always available on the floor.
Promoting positive guest and colleagues relations at all times.
General administration
Checking BEOs, change logs, knowledge of Delphi, Micros, rooms’ capacities, setups, storage spaces and service standards.
Knowledge of Events report, Glitch report, QEMS raising
Establishing and maintaining effective employee relationship, cooperative working climate and maximising productivity.
Taking personal ownership of the supporting team (casuals) and its responsibilities. Ensuring on job skills training and proper utilization and allocation of casuals manpower, reporting challenges to management with suggestions for resolution.
What we need from you
Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Fluency in the English language - extra language skills would be great, but not essential
Your Time management skills will be important to know how to prioritize tasks under pressure
Ideally you’ll have basic skills of Microsoft Word/Excel
Flexibility - night, weekend and holiday shifts are all part of the job
Experience - ideally you’ll have spent at least one year in a similar position in a 5 star property
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
Ability to work independently and within a team environment
