Sales Associate - Retail Operations Job Vacancy in Saudi Arabia
This role offers a dynamic retail career in Riyadh, Saudi Arabia, for individuals passionate about fashion, customer experience, and brand engagement. The Sales Associate will contribute to the store’s revenue growth through outstanding service and in-store operational support.
Job Location: Riyadh, Saudi Arabia
Industry: Retail and Fashion
Function: Sales and Customer Service
Salary: 3500-5000 SAR monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Saudi Arabia
Job Type: Full-time
Key Responsibilities
* Greet customers and guide them in selecting the right products
* Convert browsing shoppers into paying customers through exceptional service
* Promote the Club Apparel Loyalty Program to encourage repeat visits and brand loyalty
* Deliver customer service using the GUEST approach: Greet, Understand, Explain, Sell, Thank
* Stay updated on product knowledge across all group brands to support suggestive selling
* Maintain a polished and professional appearance and attitude
* Be flexible and available for extended hours during peak sales seasons
* Ensure stock is displayed as per store layout standards and VM guidelines
* Record inward and outward inventory accurately, support stock replenishment
* Operate the POS system efficiently for billing and transactions
* Reconcile cash tills at shift opening and closing
* Handle refunds, receipts, and payment processing accurately and securely
* Maintain strong store security awareness and follow SOPs and loss prevention policies
* Uphold confidentiality of sales and store data at all times
Requirements
* Prior retail or customer service experience preferred
* Good communication skills with a presentable demeanor
* Ability to lift stock and stand for extended hours
* Knowledge of basic POS functions and cash handling procedures
* Willingness to work varied shifts and overtime during busy periods
What We Offer
* Market-competitive salary and performance incentives
* Opportunities for long-term growth in a well-established retail group
* Supportive work environment and structured training
* Staff discounts and loyalty benefits through Club Apparel
About the company
Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000 multicultural staff.
Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie’s Italian and Tim Hortons, to name a few.