Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
Job Summary & Purpose
Responsible for service delivery and revenue of service center by effectively managing all aspects of
Service center like assisting customers visiting the service center , sales, and customer experience.
Job Description:
1 Assisting the customers visiting the service center regarding repair enquiry
2 Basic technical checks while accepting customers device for service & delivering customers device
3 Upsell screen protectors, Microsoft office, gift cards and accessories to customers
4 Installation of Microsoft office, antivirus to customers & data transfer
5 Educate and sell myTechbench service to customers
6 Manage non-technical activity of the service center e.g. device arrangement , billing & payments
7 Maintain the place clean and tidy
8 Provide customer experience which leads to good C-sat score
Requirements
Experience (Yrs& Field) : 1-2 years’ experience in retail sales of any industry
Educational
Qualification : 12th Grade onwards
Skills & Abilities
- Interpersonal skills: Actively listens and speaks effectively and respectfully to
others.
- Customer focus: Keeps the customer all the time while making decisions.
- Desire to learn: Seeks to acquire new knowledge to improve and develop
- Detail orientation: Completes tasks accurately with eye towards quality, process
and procedures.
- Reliability: Completes tasks and achieves results with minimum oversight
Responsible for service delivery and revenue of service center by effectively managing all aspects of
Service center like assisting customers visiting the service center , sales, and customer experience.
Job Description:
1 Assisting the customers visiting the service center regarding repair enquiry
2 Basic technical checks while accepting customers device for service & delivering customers device
3 Upsell screen protectors, Microsoft office, gift cards and accessories to customers
4 Installation of Microsoft office, antivirus to customers & data transfer
5 Educate and sell myTechbench service to customers
6 Manage non-technical activity of the service center e.g. device arrangement , billing & payments
7 Maintain the place clean and tidy
8 Provide customer experience which leads to good C-sat score
Requirements
Experience (Yrs& Field) : 1-2 years’ experience in retail sales of any industry
Educational
Qualification : 12th Grade onwards
Skills & Abilities
- Interpersonal skills: Actively listens and speaks effectively and respectfully to
others.
- Customer focus: Keeps the customer all the time while making decisions.
- Desire to learn: Seeks to acquire new knowledge to improve and develop
- Detail orientation: Completes tasks accurately with eye towards quality, process
and procedures.
- Reliability: Completes tasks and achieves results with minimum oversight
