Security Systems Technician - ELV AMC
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Security Systems Technician - ELV AMCJob Snapshot
Role: Security Systems Technician - ELV AMC
Location: Dubai, United Arab Emirates
Industry: Security and Investigations
Function: Technician
Experience: 3-5 years
Job Type: Full-time
Position Overview
Security Systems Technician - ELV AMC in Dubai, United Arab Emirates is a full-time hiring opportunity in the Security and Investigations sector for a skilled technician with experience in CCTV, access control, intruder alarms, SIRA inspections, AMC services, and ELV system maintenance. The role focuses on keeping client security infrastructure reliable, compliant, and fully operational through planned maintenance, fast troubleshooting, accurate reporting, and strong customer support.
This position suits a hands-on technician who understands field service expectations, can work within SLA timelines, and has practical knowledge of security systems used across commercial, residential, and enterprise facilities in Dubai.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Security and Investigations
Function: Technician
Salary: 4000-7000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Security Systems Technician - ELV AMC will support maintenance operations for security and low-current systems under annual maintenance contracts. The role contributes directly to customer satisfaction, site safety, regulatory compliance, and service continuity by completing inspections, PPM tasks, fault diagnosis, authority-related testing, and technical documentation with accuracy and urgency.
Key Responsibilities
* Perform planned preventive maintenance, corrective maintenance, reactive service calls, inspections, evaluations, and site visits for CCTV, access control, intruder alarm, PA, audio video, intercom, barrier, signage, Wi-Fi, data, and voice systems.
* Troubleshoot security and ELV system faults within agreed service timelines, ensuring minimum downtime and clear communication with customers and internal teams.
* Support AMC service activities by completing assigned daily jobs, PPM schedules, technical checks, and follow-up tasks without unnecessary delays.
* Attend SIRA inspections, video guard testing, alarm signal testing, and authority approval activities in line with applicable police and regulatory requirements.
* Maintain compliance with SIRA rules, AMC procedures, service standards, and customer site requirements during all maintenance activities.
* Work with CCTV Video Management Systems such as WISENET and DAHUA DSS PRO, along with access control platforms and related security software.
* Diagnose basic networking and IP connectivity issues affecting CCTV cameras, recorders, VMS platforms, access controllers, alarm panels, and connected devices.
* Guide clients on correct system usage, routine care, basic operational checks, and safe handling of security devices.
* Prepare service reports, task completion records, inspection documents, and maintenance updates for internal records and customer reporting.
* Coordinate professionally with customers, service teams, and business stakeholders to close assigned work within SLA expectations.
Ideal Profile
The right candidate should be technically confident, customer-focused, and experienced in security systems maintenance across UAE sites. Strong troubleshooting ability, familiarity with SIRA compliance, and practical ELV field experience are essential for success in this role.
* 3 years Diploma or B. Tech in Electronics Engineering or a related technical discipline.
* 3-5 years of experience in security systems and ELV maintenance, including CCTV, ACS, Wi-Fi, data, voice, barriers, intercoms, signage, and intruder alarm systems.
* UAE Driving License is mandatory.
* SIRA or ADMCC Certification is mandatory.
* CCNA Certification is preferred.
* Good knowledge of CCTV Video Management Systems, access control software, alarm systems, and basic networking.
* Ability to complete field service tasks independently while maintaining professional documentation and customer communication.
Skills Set
* CCTV system maintenance
* ELV troubleshooting
* Access control systems
* WISENET VMS
* DAHUA DSS PRO
* Intruder alarm systems
* SIRA inspection support
* Alarm signal testing
* Video guard testing
* Basic IP networking
* AMC service operations
* Preventive maintenance
* Corrective maintenance
* Customer technical support
* Service reporting
Why Join Us
This role offers a strong career path in Dubai’s growing security systems and ELV maintenance market. It provides exposure to regulated security environments, advanced CCTV platforms, access control technologies, AMC operations, and field service work for major commercial and technical clients. Technicians who want long-term stability, hands-on technical growth, and wider experience in integrated security infrastructure will find this opportunity valuable.
About the Company
Al-Futtaim Engineering and Technologies is part of Al-Futtaim Group, a leading diversified business headquartered in Dubai, United Arab Emirates. The company provides engineering, technology infrastructure, ELV systems, networking, professional audio-visual solutions, facilities management, project delivery, installation, testing, commissioning, and after-sales maintenance services across the UAE and regional markets.



