Sales Coordinator Job Vacancy in UAE Dubai
Posted date [2025-02-22]
(ID: 33569)
 |
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies. The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimise the benefits of the UAE’s strategic location, world-class infrastructure and business- and tax-friendly environment. Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.... |
Sales Coordinator
Join IFZA Dubai as a Sales Coordinator, where your role will revolve around managing and pre-qualifying leads from multiple sources, including the IFZA website, phone calls, Google Ads, social media, and referrals. You will play a crucial role in maintaining client engagement and ensuring a seamless sales process through effective communication and coordination with the sales team.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Free Zone Services
Job Function: Sales and Lead Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Pre-qualify and coordinate with the sales controller to efficiently handle new leads.
- Follow up on existing cold and warm leads, maintaining consistent client engagement.
- Conduct cold calling and emailing for existing leads, assigning them to the CEM from the direct team.
- Engage in all CRM activities, staying updated on its features to maximize system benefits.
- Generate detailed reports as required for sales analysis and strategy.
- Liaise closely with marketing, finance, sales support, and operations to keep clients informed.
- Attend weekly sales meetings for strategic alignment and updates.
- Participate in key meetings and appraisals with the director of client relations.
- Undertake training and development activities as needed to enhance skills.
- Stay informed about changes or updates to laws and regulations relevant to the industry.
- Follow up on closed lost deals and pending payments to ensure client retention.
- Perform other assigned job-related duties as directed by management.
Requirements:
Education and Experience:
- Full English proficiency is required.
- Intermediate computer literacy, including MS Office and CRM platforms.
- Working knowledge of CRM systems and Outlook is essential.
- Exceptional email communication, interpersonal skills, and telephone etiquette.
- Previous experience working in diverse organizations with a multicultural environment.
- Proven experience in customer support and client engagement.
- Cold calling experience, with a target of more than 50 calls per day.
- Background in customer service and client relationship management.
- Knowledge of industry-related regulations and practices is a plus.
- Experience tracking relevant KPIs, including customer satisfaction metrics.
What We Offer:
- International team environment with over 63 nationalities.
- 24 annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan with an option to upgrade at your own cost.
- Access to exclusive Faza\'a discounts at participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more.
- Invitations to participate in company functions, staff events, and team-building activities.
- Opportunities to learn, develop, and grow within the organization.
- A supportive and motivated team culture with a focus on continuous improvement.
About the company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimize the benefits of the UAE’s strategic location, world-class infrastructure, and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service, and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
Commitments:
- Social Impact: IFZA’s commitment to social responsibility extends beyond community efforts. It’s at the core of our ethics and values. We believe in conducting business with integrity, transparency, and respect for all stakeholders. We strive to make a positive impact on society and the environment, holding ourselves accountable to the highest ethical standards.
- Environmental Sustainability: Success is measured not just by profits but by the impact on society and the environment. Through IFZA Cares, we are dedicated to supporting our communities, protecting the environment, and fostering a culture of ethical and sustainable business practices. We are committed to supporting the nation’s goals and embedding a sustainable mindset for our Professional Partners, Licensees, and Employees.
Join IFZA Dubai as a Sales Coordinator, where your role will revolve around managing and pre-qualifying leads from multiple sources, including the IFZA website, phone calls, Google Ads, social media, and referrals. You will play a crucial role in maintaining client engagement and ensuring a seamless sales process through effective communication and coordination with the sales team.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Free Zone Services
Job Function: Sales and Lead Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Pre-qualify and coordinate with the sales controller to efficiently handle new leads.
- Follow up on existing cold and warm leads, maintaining consistent client engagement.
- Conduct cold calling and emailing for existing leads, assigning them to the CEM from the direct team.
- Engage in all CRM activities, staying updated on its features to maximize system benefits.
- Generate detailed reports as required for sales analysis and strategy.
- Liaise closely with marketing, finance, sales support, and operations to keep clients informed.
- Attend weekly sales meetings for strategic alignment and updates.
- Participate in key meetings and appraisals with the director of client relations.
- Undertake training and development activities as needed to enhance skills.
- Stay informed about changes or updates to laws and regulations relevant to the industry.
- Follow up on closed lost deals and pending payments to ensure client retention.
- Perform other assigned job-related duties as directed by management.
Requirements:
Education and Experience:
- Full English proficiency is required.
- Intermediate computer literacy, including MS Office and CRM platforms.
- Working knowledge of CRM systems and Outlook is essential.
- Exceptional email communication, interpersonal skills, and telephone etiquette.
- Previous experience working in diverse organizations with a multicultural environment.
- Proven experience in customer support and client engagement.
- Cold calling experience, with a target of more than 50 calls per day.
- Background in customer service and client relationship management.
- Knowledge of industry-related regulations and practices is a plus.
- Experience tracking relevant KPIs, including customer satisfaction metrics.
What We Offer:
- International team environment with over 63 nationalities.
- 24 annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan with an option to upgrade at your own cost.
- Access to exclusive Faza\'a discounts at participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more.
- Invitations to participate in company functions, staff events, and team-building activities.
- Opportunities to learn, develop, and grow within the organization.
- A supportive and motivated team culture with a focus on continuous improvement.
About the company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimize the benefits of the UAE’s strategic location, world-class infrastructure, and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service, and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
Commitments:
- Social Impact: IFZA’s commitment to social responsibility extends beyond community efforts. It’s at the core of our ethics and values. We believe in conducting business with integrity, transparency, and respect for all stakeholders. We strive to make a positive impact on society and the environment, holding ourselves accountable to the highest ethical standards.
- Environmental Sustainability: Success is measured not just by profits but by the impact on society and the environment. Through IFZA Cares, we are dedicated to supporting our communities, protecting the environment, and fostering a culture of ethical and sustainable business practices. We are committed to supporting the nation’s goals and embedding a sustainable mindset for our Professional Partners, Licensees, and Employees.
