Customer Service Representative Job Vacancy in UAE Dubai
Posted date [2024-06-08]
(ID: 30754)
Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
We are hiring a Customer Service Representative to manage customer queries and complaints for our shipping company in Dubai. The Customer Service Representative will also process orders, handle modifications, and escalate complaints across various communication channels. To excel in this role, you must remain calm under pressure and have experience working with computers.
Customer Service Representative Responsibilities:
Maintain a positive, empathetic, and professional attitude toward customers at all times
Respond promptly to customer inquiries
Process orders, modifications, and handle returns or exchanges
Escalate customer complaints to relevant departments as needed
Utilize computer systems to manage customer interactions and records
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient in using computers
Experience working in customer support
How to Apply:
Interested candidates can apply by sending their CV to career
afamainternational.com.
Note: Applicants must be in UAE.
Customer Service Representative Responsibilities:
Maintain a positive, empathetic, and professional attitude toward customers at all times
Respond promptly to customer inquiries
Process orders, modifications, and handle returns or exchanges
Escalate customer complaints to relevant departments as needed
Utilize computer systems to manage customer interactions and records
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient in using computers
Experience working in customer support
How to Apply:
Interested candidates can apply by sending their CV to career
afamainternational.com.
Note: Applicants must be in UAE.
