Back Office Executive - Sales Support (Telecom) Job Vacancy in UAE Dubai
Posted date [2025-05-27]
(ID: 35078)
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About the Company Sharaf DG, a flagship brand of the Sharaf Group, is one of the UAE’s leading electronics and technology retail chains with a strong presence across the Middle East, including Bahrain, Oman, and Egypt. Built on a unique concept in consumer electronics retailing, Sharaf DG is designed to meet the evolving needs of today’s tech-savvy and quality-conscious customers. Serving over one million customers monthly, Sharaf DG offers the widest selection of top global brands across multiple product categories such as consumer electronics, IT, telecom, home appliances, home entertainment, and smart technology. More than just a retail brand, Sharaf DG is also a dynamic player in energy solutions, franchise operations, and B2B services, providing diverse career paths across multiple business verticals. Sharaf DG is constantly expanding and offers exciting job opportunities in Dubai and across the UAE in sales, retail operations, customer service, logistics, merchandising, marketing, IT support, and business development. As an employer of choice, we value talent, diversity, and innovation. With a workforce representing over 40 nationalities, we foster an inclusive and high-performing work culture. Our employees are rewarded with competitive pay, benefits, and career advancement opportunities in a supportive and growth-driven environment. At Sharaf DG, you’ll be empowered to make an impact and build a rewarding career in one of the fastest-growing electronics retail and technology solution companies in the region. Explore Sharaf DG careers in Dubai and across the Emirates today and become part of a future-focused, customer-centric team that’s redefining retail excellence.... |
Back Office Executive - Sales Support (Telecom)
Job Overview
Sharaf DG is seeking a detail-oriented Back Office Executive to support our telecom hunting sales team in Dubai. This administrative role is responsible for managing backend operations such as CRM updates, documentation, coordination, and reporting, ensuring the sales team can focus on client acquisition and business growth.
Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Administrative / Clerical
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Back Office Executive, you will play a crucial role in supporting the daily activities of the telecom sales team. From handling documentation and CRM management to preparing reports and coordinating with internal departments, this position ensures operational efficiency and sales process continuity. It’s a perfect role for candidates with a strong administrative background and a proactive approach to cross-functional collaboration.
Key Responsibilities
* Support the sales team with lead management, follow-ups, and CRM data entry
* Maintain up-to-date and accurate customer information within the CRM system
* Prepare sales reports, contracts, and proposals in a timely manner
* Coordinate with internal departments such as finance, legal, and operations for sales processing
* Manage customer documentation, contracts, and ensure regulatory compliance
* Maintain organized records of sales activities, client interactions, and approvals
* Serve as the communication link between the sales team and internal teams for escalations and approvals
* Assist with meeting scheduling, travel planning, and team logistics
* Generate and submit weekly/monthly performance reports and analytical insights
Job Requirements
* Bachelor’s degree in Business Administration, Commerce, or a related field
* Minimum 2 years of experience in sales support, back-office operations, or administration—preferably in the telecom sector
* Strong proficiency in MS Office (Excel, Word, PowerPoint) and CRM platforms such as Salesforce or HubSpot
* Excellent organizational, multitasking, and time-management abilities
* Strong attention to detail and effective communication skills
What We Offer
* Collaborative environment within one of the region’s leading retail and telecom partners
* Career development and training opportunities
* Competitive salary and performance-based incentives
* Exposure to fast-paced sales operations and cross-functional coordination
About the Company
Sharaf DG, part of the Sharaf Group, is a leading retail and technology solutions provider in the UAE with operations spanning electronics, telecom, energy, B2B services, and franchising. With stores across the UAE, Bahrain, Oman, and Egypt, Sharaf DG serves over a million customers monthly and provides a dynamic work environment for professionals looking to build their career in a high-growth, customer-driven organization.
Job Overview
Sharaf DG is seeking a detail-oriented Back Office Executive to support our telecom hunting sales team in Dubai. This administrative role is responsible for managing backend operations such as CRM updates, documentation, coordination, and reporting, ensuring the sales team can focus on client acquisition and business growth.
Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Administrative / Clerical
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Back Office Executive, you will play a crucial role in supporting the daily activities of the telecom sales team. From handling documentation and CRM management to preparing reports and coordinating with internal departments, this position ensures operational efficiency and sales process continuity. It’s a perfect role for candidates with a strong administrative background and a proactive approach to cross-functional collaboration.
Key Responsibilities
* Support the sales team with lead management, follow-ups, and CRM data entry
* Maintain up-to-date and accurate customer information within the CRM system
* Prepare sales reports, contracts, and proposals in a timely manner
* Coordinate with internal departments such as finance, legal, and operations for sales processing
* Manage customer documentation, contracts, and ensure regulatory compliance
* Maintain organized records of sales activities, client interactions, and approvals
* Serve as the communication link between the sales team and internal teams for escalations and approvals
* Assist with meeting scheduling, travel planning, and team logistics
* Generate and submit weekly/monthly performance reports and analytical insights
Job Requirements
* Bachelor’s degree in Business Administration, Commerce, or a related field
* Minimum 2 years of experience in sales support, back-office operations, or administration—preferably in the telecom sector
* Strong proficiency in MS Office (Excel, Word, PowerPoint) and CRM platforms such as Salesforce or HubSpot
* Excellent organizational, multitasking, and time-management abilities
* Strong attention to detail and effective communication skills
What We Offer
* Collaborative environment within one of the region’s leading retail and telecom partners
* Career development and training opportunities
* Competitive salary and performance-based incentives
* Exposure to fast-paced sales operations and cross-functional coordination
About the Company
Sharaf DG, part of the Sharaf Group, is a leading retail and technology solutions provider in the UAE with operations spanning electronics, telecom, energy, B2B services, and franchising. With stores across the UAE, Bahrain, Oman, and Egypt, Sharaf DG serves over a million customers monthly and provides a dynamic work environment for professionals looking to build their career in a high-growth, customer-driven organization.
