Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Job Overview:
Manage the day-to-day operation of the account and act as a liaison between the agency and the client.
Key Tasks and Responsibilities:
Coordinate and follow up with all internal departments in order to get things done in the most time and cost efficient manner
Liaise between the company and the client to provide current information of the status of the account/job
Manage internal and external correspondence (client communication, meeting reports etc)
Receive briefs from the client, process it through the internal systems, ensure amendments are done by coordinating with relevant parties, receive client approval and start execution making sure it is done right
Prepare creative briefs, status reports, contact reports and media briefs when needed to ensure a smooth operation of the account
Present and support creative work, send quotations and invoices to the client and follow up accordingly
Build a good relationship with the client and act as a resourceful point of contact
Provide support for the account's planner and always think proactively
Undertake market visits, conduct preliminary research and prepare competitive reviews when needed
Ensure all financial documents are filed appropriately and the account's budget control sheet is updated regularly
Remain in frequent contact with the clients in your responsibility to understand their needs
Analyzing consumer needs and developing innovative solutions
Educating customers about our business solutions
Previous experience as a Coop Trainee/ Intern at a Advertising Agency is a plus
Qualifications:
BS/BA in Marketing or Advertising specialization
Up to 1 year experience
Computer Skills: Microsoft Office
Communication and creative skills
Presentation skills
Strong time management skills
Team Player
General awareness of society and interest in brands
Resourceful in finding information and help
Eager- willing to pitch-in on anything
Ability to build relationships