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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Receptionist
Job Overview:
Al-Futtaim Group is looking for a professional and welcoming Receptionist to be the first point of contact for visitors and clients. This role involves efficiently managing incoming calls, directing inquiries to the relevant departments, and performing administrative duties to support smooth office operations. The ideal candidate will maintain a positive and organized reception area while delivering exceptional customer service.
Job Location: Dubai, Dubai, United Arab Emirates
Job Industry: Customer Service / Administration
Job Function: Front Desk and Reception Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Greet and assist all visitors and clients with professionalism, courtesy, and prompt guidance.
- Operate and manage the telephone switchboard efficiently to handle internal and external communications.
- Direct incoming calls to the relevant departments or personnel as needed.
- Maintain records of missed calls and provide regular reports on response follow-ups.
- Manage office correspondence, including sending birthday and anniversary emails to employees.
- Ensure the reception area is well-maintained, organized, and presentable at all times.
- Support administrative tasks as required by the HR or Administration team.
- Provide general information to visitors and respond to inquiries in a courteous manner.
- Assist in scheduling appointments and coordinating meeting room bookings.
Required Skills and Experience:
Education:
- High school diploma or equivalent.
- Additional certification in Office Administration is a plus.
Experience:
- Proven experience as a receptionist or in a similar customer service role.
- Familiarity with handling a telephone switchboard is an advantage.
Skills:
- Excellent verbal and written communication skills in English.
- Proficient in MS Office (Word, Excel, Outlook).
- Strong interpersonal skills and a customer-oriented approach.
- Professional appearance and demeanor.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proactive, self-motivated, and able to work independently.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for career growth and development within Al-Futtaim Group.
- A dynamic and supportive work environment fostering continuous learning.
- Exposure to working with a diverse and multicultural team.
About the company
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.
Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare, Al-Futtaim Group employs over 35,000 people across more than 20 countries in the Middle East, Asia, and Africa.
Partnering with over 200 of the world’s most admired and innovative brands, Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to grow and expand while responding to the changing needs of customers.
By upholding its values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of its customers every day.
Job Overview:
Al-Futtaim Group is looking for a professional and welcoming Receptionist to be the first point of contact for visitors and clients. This role involves efficiently managing incoming calls, directing inquiries to the relevant departments, and performing administrative duties to support smooth office operations. The ideal candidate will maintain a positive and organized reception area while delivering exceptional customer service.
Job Location: Dubai, Dubai, United Arab Emirates
Job Industry: Customer Service / Administration
Job Function: Front Desk and Reception Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Greet and assist all visitors and clients with professionalism, courtesy, and prompt guidance.
- Operate and manage the telephone switchboard efficiently to handle internal and external communications.
- Direct incoming calls to the relevant departments or personnel as needed.
- Maintain records of missed calls and provide regular reports on response follow-ups.
- Manage office correspondence, including sending birthday and anniversary emails to employees.
- Ensure the reception area is well-maintained, organized, and presentable at all times.
- Support administrative tasks as required by the HR or Administration team.
- Provide general information to visitors and respond to inquiries in a courteous manner.
- Assist in scheduling appointments and coordinating meeting room bookings.
Required Skills and Experience:
Education:
- High school diploma or equivalent.
- Additional certification in Office Administration is a plus.
Experience:
- Proven experience as a receptionist or in a similar customer service role.
- Familiarity with handling a telephone switchboard is an advantage.
Skills:
- Excellent verbal and written communication skills in English.
- Proficient in MS Office (Word, Excel, Outlook).
- Strong interpersonal skills and a customer-oriented approach.
- Professional appearance and demeanor.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proactive, self-motivated, and able to work independently.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for career growth and development within Al-Futtaim Group.
- A dynamic and supportive work environment fostering continuous learning.
- Exposure to working with a diverse and multicultural team.
About the company
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.
Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare, Al-Futtaim Group employs over 35,000 people across more than 20 countries in the Middle East, Asia, and Africa.
Partnering with over 200 of the world’s most admired and innovative brands, Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to grow and expand while responding to the changing needs of customers.
By upholding its values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of its customers every day.
