Walk in Interview Housekeeping Staff Job Vacancy in UAE
Responsibilities:
- To carry out any additional duties requested by management, related to hotel operational activities.
- Inspect, check and release hotel rooms for arrivals in accordance with set MO standards
- Inspect and monitor stayover rooms and vacant rooms in order to guarantee highest service standards at all time
- Be aware of any maintenance issues and report them accordingly in REX
- Have an overview of the daily occupancy, arrivals, departures, traces and important guests in house
- Create daily task sheets for room attendants with special projects and traces
- Ensure that sign in and out policy is followed
- Conduct daily briefings and trainings for room attendants
- Handle guest complaints in a polite and professional manner
- Take ownership of any guest complaints and follow up on the service recovery
- Meet with guests in order to meet their expectations and to gather preferences
- Provide guest assistance, direction and information as requested
- Ability to work a flexible schedule to include early mornings, late nights, weekends and holidays
- Well-groomed and articulate, professional appearance
056-3286501
054-5003259