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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Food & Beverage Attendant
Join Accor in Dubai as a Food & Beverage Attendant, where you will play a key role in delivering exceptional guest experiences across various dining areas. In this dynamic role, you will assist guests with their dining needs, provide menu information, and ensure service standards are consistently maintained. This is a fantastic opportunity for individuals passionate about hospitality and dedicated to delivering top-notch customer service.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Hospitality – Luxury Lifestyle
Job Function: Food & Beverage Service
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Assist guests with all inquiries, ensuring their needs are promptly met with a friendly and professional demeanor.
- Provide excellent guest service by discovering guests\' needs and acting on them with confidence.
- Work across all areas of the Food & Beverage Department to consistently exceed guest expectations.
- Assist guests regarding menu items in an informative and helpful manner.
- Have full knowledge of menu items, garnishes, contents, and preparation methods to enhance the guest dining experience.
- Maintain comprehensive knowledge of beverage lists and promotions.
- Follow outlet policies, procedures, and service standards, ensuring a high level of guest satisfaction.
- Provide on-the-job training and coaching to new staff to develop a skilled and motivated team.
- Maintain a clean and tidy appearance, wearing the correct uniform and name badge during shifts.
- Follow all safety and sanitation policies when handling food and beverage items.
- Collaborate with colleagues to resolve operational issues and ensure smooth service.
- Consistently offer professional, friendly, and engaging service to enhance guest satisfaction.
Requirements:
Education and Experience:
- Previous service experience in a similar role within a luxury hotel or high-end restaurant is an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Ability to work well under pressure in a fast-paced environment.
- Team-oriented mindset with good communication and interpersonal skills.
- Ability to focus attention on guest needs while maintaining a calm and courteous demeanor.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Flexibility to work in shifts, including weekends and public holidays.
What We Offer:
- Competitive salary package with performance-based incentives.
- Employee benefit card offering discounted rates at Accor properties worldwide.
- Learning programs through Accor Academies with opportunities to earn professional qualifications.
- Career growth within the property and international mobility within Accor\'s global network.
- Opportunity to contribute to local community initiatives through Accor’s Corporate Social Responsibility programs, including Planet 21.
- A supportive and inclusive work environment that encourages diversity and professional development.
About the company
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating memorable experiences for our guests and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and our integrated ecosystem of leading brands, personalized services, and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to meeting all desires and needs, reinventing the guest experience daily with our 45 hotel brands across all segments – from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we care for millions of guests worldwide, each of our hotels is a unique world where every action counts. We strive to make a positive impact both locally and globally, ensuring that hospitality benefits everyone.
Join Accor in Dubai as a Food & Beverage Attendant, where you will play a key role in delivering exceptional guest experiences across various dining areas. In this dynamic role, you will assist guests with their dining needs, provide menu information, and ensure service standards are consistently maintained. This is a fantastic opportunity for individuals passionate about hospitality and dedicated to delivering top-notch customer service.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Hospitality – Luxury Lifestyle
Job Function: Food & Beverage Service
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Assist guests with all inquiries, ensuring their needs are promptly met with a friendly and professional demeanor.
- Provide excellent guest service by discovering guests\' needs and acting on them with confidence.
- Work across all areas of the Food & Beverage Department to consistently exceed guest expectations.
- Assist guests regarding menu items in an informative and helpful manner.
- Have full knowledge of menu items, garnishes, contents, and preparation methods to enhance the guest dining experience.
- Maintain comprehensive knowledge of beverage lists and promotions.
- Follow outlet policies, procedures, and service standards, ensuring a high level of guest satisfaction.
- Provide on-the-job training and coaching to new staff to develop a skilled and motivated team.
- Maintain a clean and tidy appearance, wearing the correct uniform and name badge during shifts.
- Follow all safety and sanitation policies when handling food and beverage items.
- Collaborate with colleagues to resolve operational issues and ensure smooth service.
- Consistently offer professional, friendly, and engaging service to enhance guest satisfaction.
Requirements:
Education and Experience:
- Previous service experience in a similar role within a luxury hotel or high-end restaurant is an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Ability to work well under pressure in a fast-paced environment.
- Team-oriented mindset with good communication and interpersonal skills.
- Ability to focus attention on guest needs while maintaining a calm and courteous demeanor.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Flexibility to work in shifts, including weekends and public holidays.
What We Offer:
- Competitive salary package with performance-based incentives.
- Employee benefit card offering discounted rates at Accor properties worldwide.
- Learning programs through Accor Academies with opportunities to earn professional qualifications.
- Career growth within the property and international mobility within Accor\'s global network.
- Opportunity to contribute to local community initiatives through Accor’s Corporate Social Responsibility programs, including Planet 21.
- A supportive and inclusive work environment that encourages diversity and professional development.
About the company
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating memorable experiences for our guests and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and our integrated ecosystem of leading brands, personalized services, and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to meeting all desires and needs, reinventing the guest experience daily with our 45 hotel brands across all segments – from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we care for millions of guests worldwide, each of our hotels is a unique world where every action counts. We strive to make a positive impact both locally and globally, ensuring that hospitality benefits everyone.
