Front of House Manager Job Vacancy in UAE Dubai
Posted date [2024-07-25]
(ID: 31312)
Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
Company Overview:
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 30 destinations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain from trip planning to indulging passengers with exceptional hospitality Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.
Department Overview:
AZI Hospitality specializes in providing luxury hospitality services to clients. The department offers a wide range of services, including event management, catering, and customers' handling. AZI Hospitality works with clients to create bespoke experiences that cater to their specific needs and preferences.
About the Role:
Key responsibilities include (but not limited to):
Meet and greet VIP customers
Ensuring high levels of customer satisfaction through excellent service.
Overseeing daily operations of the front of the house.
Ensuring adherence to safety regulations.
Preparing VIP Report for CEO
Hiring, training, and supervising front-of-house staff.
Creating and managing staff schedules.
Conducting performance evaluations and providing feedback.
Coordinate front-office activities and events
Monitor overall customer comfort and dealing with customer complaints and comments
Address problems in the utmost professional manner
Ensure events and conferences run smoothly
Coordinate with operations team to ensure meticulous planning and organization
Supervise maintenance, renovations and furnishings of FBO when required
Ensure high level of quality in all facilities, including cleanliness and upkeep
Enforce adherence to quality standards within the FBO operations
Carry out inspections of facilities and services provided in FBO
Responsible for the development and maintenance of the SOPs relating to all functions and activities in the department/FBO
Ensuring consistency in service and product quality.
Conducting regular inspections and evaluations.
Implementing improvements based on customer feedback.
Providing development opportunities for staff.
Keeping up to date with industry trends and best practices.
Encouraging professional growth and development within the team
Building relationships with regular customers.
Encouraging customer loyalty through personalized service
Gathering and analyzing customer feedback for continuous improvement.
Recruit, manage and train employees to achieve the 5* brand of Jetex
Any other duties that may be assigned by the Line Manager.
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 30 destinations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain from trip planning to indulging passengers with exceptional hospitality Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.
Department Overview:
AZI Hospitality specializes in providing luxury hospitality services to clients. The department offers a wide range of services, including event management, catering, and customers' handling. AZI Hospitality works with clients to create bespoke experiences that cater to their specific needs and preferences.
About the Role:
Key responsibilities include (but not limited to):
Meet and greet VIP customers
Ensuring high levels of customer satisfaction through excellent service.
Overseeing daily operations of the front of the house.
Ensuring adherence to safety regulations.
Preparing VIP Report for CEO
Hiring, training, and supervising front-of-house staff.
Creating and managing staff schedules.
Conducting performance evaluations and providing feedback.
Coordinate front-office activities and events
Monitor overall customer comfort and dealing with customer complaints and comments
Address problems in the utmost professional manner
Ensure events and conferences run smoothly
Coordinate with operations team to ensure meticulous planning and organization
Supervise maintenance, renovations and furnishings of FBO when required
Ensure high level of quality in all facilities, including cleanliness and upkeep
Enforce adherence to quality standards within the FBO operations
Carry out inspections of facilities and services provided in FBO
Responsible for the development and maintenance of the SOPs relating to all functions and activities in the department/FBO
Ensuring consistency in service and product quality.
Conducting regular inspections and evaluations.
Implementing improvements based on customer feedback.
Providing development opportunities for staff.
Keeping up to date with industry trends and best practices.
Encouraging professional growth and development within the team
Building relationships with regular customers.
Encouraging customer loyalty through personalized service
Gathering and analyzing customer feedback for continuous improvement.
Recruit, manage and train employees to achieve the 5* brand of Jetex
Any other duties that may be assigned by the Line Manager.
