Administration Night Manager Job Vacancy in GCC
Responsibilities:
Night Operations Management: Oversee and manage the night operations on the cruise ship, ensuring efficient and effective coordination among various departments.
Administrative Support: Provide administrative assistance to department heads and senior management, including preparing reports, maintaining records, and managing correspondence.
Staff Supervision: Supervise and support night shift staff members, including coordinating work schedules, assigning tasks, and monitoring performance.
Emergency Response: Be prepared to manage emergency situations during the night shift, following established protocols and ensuring the safety and well-being of guests and crew members.
Guest Assistance: Respond to guest inquiries, concerns, and requests during the night, providing exceptional customer service and ensuring guest satisfaction.
Inventory Management: Assist in managing and maintaining inventory levels for various supplies and equipment, ensuring adequate stock levels during the night shift.
Security and Safety: Monitor ship security systems, perform regular patrols, and enforce safety protocols to maintain a safe and secure environment during the night hours.
Communication: Maintain effective communication with other departments, providing updates, relaying information, and addressing any issues or concerns that arise during the night shift.
Financial Accountability: Assist in managing and tracking expenses, ensuring adherence to budgetary guidelines and reporting any discrepancies to the appropriate personnel.
Documentation and Reporting: Prepare accurate reports and documentation related to night operations, incidents, and guest interactions, maintaining detailed records for future reference.
Qualifications:
Experience: Previous experience in a managerial or supervisory role, preferably in the hospitality industry or aboard cruise ships. Experience working night shifts is advantageous.
Organizational Skills: Strong organizational and time management abilities to handle multiple tasks, prioritize effectively, and ensure smooth operations during the night shift.
Leadership Skills: Excellent leadership and interpersonal skills to supervise and motivate a diverse team, ensuring high performance and fostering a positive work environment.
Communication Skills: Clear and effective communication skills, both verbal and written, to interact with staff, guests, and management during the night shift.
Problem-Solving Abilities: Strong problem-solving and decision-making skills to address and resolve issues that may arise during the night shift.
Attention to Detail: Meticulous attention to detail to ensure accuracy in administrative tasks, documentation, and reporting.
Emergency Response: Knowledge of emergency response procedures and protocols, including familiarity with safety regulations and crisis management techniques.
Computer Skills: Proficiency in using computer applications and software for administrative tasks, such as word processing, spreadsheets, and email.
Flexibility: Willingness to work night shifts, irregular hours, and weekends as required by the cruise ship\'s schedule. Ability to adapt to changing circumstances and handle unexpected situations.
Integrity: Demonstrated reliability, honesty, and trustworthiness in handling confidential information, managing resources, and maintaining professional ethics.