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If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.?Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
We are looking for a remote Ara Manager in Moines, IA 50266 overlooking 4 locations. Great opportunity
Job Summary:
The job of the Area Manager is to define, develop and manage operations and customer support programs to support and meet Pilot Last Miles mission and goals for service quality, customer satisfaction and profitability. Responsible for managing multiple locations and managing personnel at different locations.
Essential Functions:
Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams
Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures
Oversees recruiting, processing, and performance of Haulers
Develops and maintains relations with vendors
Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
Interfaces with end customers to ensure effective in-home delivery for customers
Maintains monthly operation reports that include statistics and customer service scores
Other duties as assigned
Skills & Competencies
Strong written and verbal communications skills
Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to analyze technical and scientific journals as they pertain to the business and market
Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions