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Virtual Relationship Manager Job Vacancy in UAE Dubai

Posted date [2024-09-06]   (ID: 31609)
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Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,” in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display” title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies....

First Abu Dhabi Bank (FAB) Sheikh Zayed Road Branch, Dubai, United Arab Emirates
Full-time
Sub Division: Commercial Banking
Division: Corporate and Commercial Banking Group
Company Description
Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.

Job Description
To manage and grow a portfolio of profitable borrowing and non-borrowing customer base in defined geographical markets in pursuit of specific sales, service, growth, and opportunity targets.

KEY ACCOUNTABILITIES:

Meet and exceed monthly target objectives across portfolio growth and revenue
Focus on activation and management of dormant/inactive customers
To be abreast with all policies, products, and processes to ensure superior client on boarding experience
To proactively participate in Learning, Development, and training programmes of the bank to be effective sales personnel
Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated
Job Context

Financials:

Manage portfolio of assigned customers comprising of customers primarily non borrowing customers
Achieve monthly& annual KPI objectives (Portfolio, Revenue, X-sell, and Activations)
Cross sell bank products (New accounts, Assets, Trade, FX and Bancassurance) to increase product penetration across customer portfolio
Refer and upgrade customers to other units within the segment viz. Sales & Coverage RM
Ensure penetration in the market through focus on New to Bank referrals from existing customers
Maintain Daily Sales Reports on business performance for review
Customers

Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by delivering quality client on-boarding experience
Ensure timely updating of KYC and conduct due diligence
Ensure thorough knowledge of all products, policies, and processes in order to achieve superior client on boarding experience
Effectively manage current account excess and account conduct management
To ensure no mis selling to customers by offering products/services transparently as per customer requirements
Understand and resolve/escalate customer redresses to ensure timely resolution
Learning & Growth:

Participate in the assigned People Development and Learning & Development programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Unit Manager
To ensure participation in assigned training, Learning & Development programmes
Awareness to competition offerings and offer suggestions to line manager to improve product/ processes
Internal Processes:

Ensure strict adherence of prescribed Sales & Compliance processes as per Bank's policies.
Adherence to governance & controls to proactively identify, manage and minimize/mitigate potential losses
Adhere to agreed SOPs across applicable areas
Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings
FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY:

Propose and recommend decisions as per the approved authorization matrix.
Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
Qualifications
QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

Bachelor's Degree in Business Administration, Finance, Banking, or a related major field of study is preferred
Minimum Experience

3 years' relevant experience in the Corporate, Commercial or Business Banking in similar positions of managing customer base in the identified target segment.
Job Title Virtual Relationship Manager
Job Description First Abu Dhabi Bank (FAB) Sheikh Zayed Road Branch, Dubai, United Arab Emirates
Full-time
Sub Division: Commercial Banking
Division: Corporate and Commercial Banking Group
Company Description
Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.

Job Description
To manage and grow a portfolio of profitable borrowing and non-borrowing customer base in defined geographical markets in pursuit of specific sales, service, growth, and opportunity targets.

KEY ACCOUNTABILITIES:

Meet and exceed monthly target objectives across portfolio growth and revenue
Focus on activation and management of dormant/inactive customers
To be abreast with all policies, products, and processes to ensure superior client on boarding experience
To proactively participate in Learning, Development, and training programmes of the bank to be effective sales personnel
Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated
Job Context

Financials:

Manage portfolio of assigned customers comprising of customers primarily non borrowing customers
Achieve monthly& annual KPI objectives (Portfolio, Revenue, X-sell, and Activations)
Cross sell bank products (New accounts, Assets, Trade, FX and Bancassurance) to increase product penetration across customer portfolio
Refer and upgrade customers to other units within the segment viz. Sales & Coverage RM
Ensure penetration in the market through focus on New to Bank referrals from existing customers
Maintain Daily Sales Reports on business performance for review
Customers

Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by delivering quality client on-boarding experience
Ensure timely updating of KYC and conduct due diligence
Ensure thorough knowledge of all products, policies, and processes in order to achieve superior client on boarding experience
Effectively manage current account excess and account conduct management
To ensure no mis selling to customers by offering products/services transparently as per customer requirements
Understand and resolve/escalate customer redresses to ensure timely resolution
Learning & Growth:

Participate in the assigned People Development and Learning & Development programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Unit Manager
To ensure participation in assigned training, Learning & Development programmes
Awareness to competition offerings and offer suggestions to line manager to improve product/ processes
Internal Processes:

Ensure strict adherence of prescribed Sales & Compliance processes as per Bank's policies.
Adherence to governance & controls to proactively identify, manage and minimize/mitigate potential losses
Adhere to agreed SOPs across applicable areas
Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings
FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY:

Propose and recommend decisions as per the approved authorization matrix.
Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
Qualifications
QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

Bachelor's Degree in Business Administration, Finance, Banking, or a related major field of study is preferred
Minimum Experience

3 years' relevant experience in the Corporate, Commercial or Business Banking in similar positions of managing customer base in the identified target segment.
Post Details
Job Start Date 1970-01-01
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Management Consulting
Job Function Job Functions -> Management
Employers Details
Company Bankfab
Contact Person
Designation
Telephone +971 2 681 1511
Email atyourservice(at)bankfab.com
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