Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
Full-time
Sub Division: Elite Banking - UAE
Division: Consumer Banking Group - UAE
Company Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger - together.
Job Description
KEY ACCOUNTABILITIES:
Acquisition
Understand the client's requirements and assesses, discusses and agrees on a deals desirability in coordination with products and related partners, to ensure business requirements.
Develops account plans in order to swiftly follow-up on identified business opportunities and provides regular updates related to pipeline & accounts development.
Provides inputs to the Unit Head on customer needs and trends in the market, which are commercially viable in order to enable product enhancement thus catering to customer needs.
Relationship Management
Builds and maintains effective relationships with customer and manages their accounts under the guidance and support of the Unit Head, in order to ensure business continuity and to help customers make the right decisions with their accounts and explain the financial services on offer to them.
Act as main point of contact for all clients in the portfolio in order to ensure appropriate servicing and effective resolution of issues.
Develops a close working relationship with all product partners in order to contribute to cross selling opportunities.
Prepares and executes a call program to evaluate risks, assess opportunities and maximise potential to cross-sell products in order to ensure that the banks relationship strategy is in the line with the portfolio and industry quality.
Portfolio Management
Holds regular meetings with portfolio clients and maintains on-going dialogue with them to discuss their financial needs and introduce products and services in order to maximise portfolio revenues and to ensure that they are aware of all products/services relevant to their situation and credit analysis.
Keeps up-to-date on all the services and products the customers are utilising from the bank, and issues, requests, etc. raised across any department of the bank, in order to ensure awareness of the customer.
Ensures all regulatory, audit and compliance issues are in place and all the internal controls are in order to maintain highest standards of operational efficiency minimise the operational losses and reduce the number of near misses.
Internal Collaboration
Develops relationships and coordinates with other department to meet client service expectations.
Engages with stakeholders including Operations, Technology, Branches, Legal and Risk etc. to deliver timely and effective level of client experience to our clients.
Self-Management Responsibilities
Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required training are arranged and attended.
Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
Qualifications
Minimum of 5 years of relevant experience in retail customer relationship management
Bachelor's Degree in Business Administration, Finance and Banking or a related major field of study
Must be SCA certified (CISI Level 3 and UAE Rules & Regulations)