Weatherford delivers innovative energy services that integrate proven technologies with advanced digitalization to create sustainable offerings for maximized value and return on investment. |
Roles & Responsibilities
QUALITY
Responsible for adopting consistent & effective use of the available Technology (SFDC.com, XAIT-Porter)
Responsible for advising client whether or not the Company wishes to participate in the sale
Responsible for discussing the technical specifications with the client & gaining client feedback
Responsible for working with the appropriate internal resources to solve customer issues inc service quality
Understands and oversees the areas of business risk and works with their line Manager to ensure strategies exist to mitigate these as much as possible
Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System
Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
OPERATIONS
Ownership of the Field Sales life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.
COMMUNICATION
Understands customer's needs and ensures products and services are positioned and understood by key decision makers in customer organizations.
Responsible for responding to the Client Engagement Plan to enhance the profitability of the company through Weatherford provision of products and services to new & existing customers
Proposes solutions to customers formally (through pitches, presentations, bids & tender submissions) and informally through networks, relationships, discussions
Responsible for relaying competitive information back to the appropriate PL stakeholders, inc: pricing, product performance, marketing material, activities, new products/technology etc.
Responsible for developing specific client application value propositions
Identifies opportunities for new products and services for customers and liaises with Weatherford internal resources accordingly
Visits customer worksites; Offices, Rig Sites, Warehouses/Workshops to make certain products and services meet customers' expectations and to enhance Weatherford customer relationship
Maintains effective communications with all key stakeholders both internal and where appropriate external
Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports