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Sales Communication Content Officer Job Vacancy in UAE Abdu Dhabi

Posted date [2024-09-06]   (ID: 31596)
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Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,” in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display” title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies....

The sales communications & content officer role is focused on supporting the Sales & Distribution organisation through corporate copywriting, the delivery of both internal and external communications and content, managing the communication channels and supporting the distribution of information.

Accountabilities

Produce engaging, straightforward content, for internal and external distribution, that can be adapted to all platforms used across Sales & Distribution.

Interpreting creative direction and technical information and turning them into persuasive copy concepts, while understanding the company voice and target audiences.

Write, edit and own the weekly internal communications for Sales & Distribution (SalesTalk) and Adhoc communication requests, provide additional support and content for the monthly Newsletters and quarterly Townhalls.

Design and deliver external communications for trade and corporate sales clients, including monthly trade updates (with targets per market) and quarterly trade and corporate news updates.

Coordinate, monitor and maintain the Etihad hub content to ensure it is accurate, up to date, as this is the repository of information for trade.

Action the requests received in the Sales Communications and Etihad Hub mailboxes and deliver communications as per the agreed SLAs including all approval levels and translations, where necessary.

Maintain and build on the department SharePoint site to enhance the page through refreshed content.

Maintain the internal & external communications calendar.

Build and maintain relationships with marketing, brand, and customer relationship management (CRM) teams to improve efficiencies and ensure that templates are up to date and that brand standards and company language are constantly adhered to.

Establish and maintain effective relationships with the Corporate and Visual Communications teams.

Support the team with editing and modifying additional copy (Newsletters, myLearning modules, user guides, policies & procedures etc.)

Support in driving the communications strategy for our global sales team.

Support the other pillars of the employee engagement framework (training & development, reward and recognition and team building).


Education & Experience

Minimum Diploma (2 years or more) and 3 years of work experience within relevant field or

Minimum of 5 years of work experience within relevant field

Communication/copywriting experience is required

Strong verbal and written communication in English is required

Strong project management, analytical skills, and senior stakeholder management experience

Experience using Adobe, SharePoint and/or Staffbase is desirable

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
Job Title Sales Communication Content Officer
Job Description The sales communications & content officer role is focused on supporting the Sales & Distribution organisation through corporate copywriting, the delivery of both internal and external communications and content, managing the communication channels and supporting the distribution of information.

Accountabilities

Produce engaging, straightforward content, for internal and external distribution, that can be adapted to all platforms used across Sales & Distribution.

Interpreting creative direction and technical information and turning them into persuasive copy concepts, while understanding the company voice and target audiences.

Write, edit and own the weekly internal communications for Sales & Distribution (SalesTalk) and Adhoc communication requests, provide additional support and content for the monthly Newsletters and quarterly Townhalls.

Design and deliver external communications for trade and corporate sales clients, including monthly trade updates (with targets per market) and quarterly trade and corporate news updates.

Coordinate, monitor and maintain the Etihad hub content to ensure it is accurate, up to date, as this is the repository of information for trade.

Action the requests received in the Sales Communications and Etihad Hub mailboxes and deliver communications as per the agreed SLAs including all approval levels and translations, where necessary.

Maintain and build on the department SharePoint site to enhance the page through refreshed content.

Maintain the internal & external communications calendar.

Build and maintain relationships with marketing, brand, and customer relationship management (CRM) teams to improve efficiencies and ensure that templates are up to date and that brand standards and company language are constantly adhered to.

Establish and maintain effective relationships with the Corporate and Visual Communications teams.

Support the team with editing and modifying additional copy (Newsletters, myLearning modules, user guides, policies & procedures etc.)

Support in driving the communications strategy for our global sales team.

Support the other pillars of the employee engagement framework (training & development, reward and recognition and team building).


Education & Experience

Minimum Diploma (2 years or more) and 3 years of work experience within relevant field or

Minimum of 5 years of work experience within relevant field

Communication/copywriting experience is required

Strong verbal and written communication in English is required

Strong project management, analytical skills, and senior stakeholder management experience

Experience using Adobe, SharePoint and/or Staffbase is desirable

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
Post Details
Job Start Date 1970-01-01
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> UAE Abdu Dhabi
Location City abdu dhabi
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Sales
Job Function Job Functions -> Sales & Marketing General
Employers Details
Company Etihad
Contact Person
Designation
Telephone 18607018956
Email ade(at)etihad.ae
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