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Learning Delivery Specialist Job Vacancy in UAE Dubai

Posted date [2024-08-23]   (ID: 31434)
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Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,” in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display” title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies....

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman?s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Oliver Wyman is now looking to recruit a Learning Delivery Specialist to join our global L&D team based in our Dubai office!



Job Overview:



Oliver Wyman is seeking a Learning Delivery Specialist to be part of the Learning and Development (L&D) team within the Human Capital function. This role will be part of the global Learning and Development team, responsible for organizing, delivering and evaluating high quality training programs and training events for mainly Oliver Wyman?s Consultant populations. Specifically, the role will be responsible for assigned programs and for supporting the administrative needs of courses for the regional team. This role will have a regional focus within India, Middle East & Africa, although will be expected to work seamlessly with the global team and may be required to travel where needed. The role may also support programs delivered for the Support Professional, Specialist or Partner population.



Being part of a global team, the individual will need to be a detail oriented, self-starter who can operate without close supervision. They must be a team player and will require excellent communication skills to work in a complex, demanding and global professional services environment. The role also requires a high degree of organization, significant attention to detail, strong customer service orientation and outstanding client relationship building skills.



Key Responsibilities:



Understand and effectively communicate how L&D programs and modules fit into colleagues? broader development

Establish and maintain a solid understanding of the different life-cycles ? knowing at a high level what skills are required to be successful at each level



Manage key relationships required to successfully plan and organize training attendance;

Work closely with other functions in the Human Capital team (e.g., Talent Management, Recruiting) to coordinate appropriate training at the appropriate time in an individual?s career

Develop strong professional relationships with internal facilitators and external vendors to determine areas of expertise and appropriate roles in core programs



Take ownership for assigned program delivery:

Full coordination of all aspects of program planning for classroom sessions as well as virtual sessions including but not limited to: booking meeting rooms, setting up meeting rooms live or via Zoom, researching, selecting and booking hotels and restaurants, arranging catering, preparing and printing materials, working with other departments to ensure training programs are set-up and run successfully

Act as lead on program and collaborate effectively within delivery pod to ensure that all program logistics are properly handled from set up through completion of programs.

Recruit appropriate facilitators for programs based on course content and participant profile

Organize and facilitate host briefings based on understanding course content to provide facilitator with background on program and useful facilitation information leveraging other members of the L&D team as necessary

Act as in room host for programs with strong L&D presence to create an environment for learning.

Support needs within program to ensure impactful program delivery. This includes handling onsite logistics, answering attendee questions, knowledge of content to support faculty and all other program related needs.

Escalate cancellation issues as needed

Manage and host teambuilding and social events, owning venue selection and budget decisions and establishing and encouraging professional behavior in a fun, respectful atmosphere

Understand and adhere to budget set for programs and be accountable for delivering program on budget

Strong technical L&D toolkit including ability to utilize Workday Learning (LMS), Degreed (LXP), CVent (Event Management Tool), Zoom/Teams (Virtual Meeting Tools), etc.

Provide suggestions to core content team based on training experiences and feedback from participants and internal facilitators

Identify key themes in programs to share with other members of the team and other human capital functions if it makes sense

Complete feedback summary analysis to send to internal facilitators hosts and course owner

Identify areas of inefficiencies and work with L&D team to improve processes

Act in virtual training room as co-host and producer of the session

Act as a strong presence in IMEA to build the L&D brand with colleagues.


Experience Required:



Evidence of interest in learning or education

Experience working in fast-paced commercial environment

Experience within a professional services/ management consulting firm is preferred.

GCC Region experience is desirable.

Excellent Microsoft Word, Excel and PowerPoint skills

Working knowledge of L&D tools (LMS/LXP and Event Management software)



Skills and Attributes:



Ability to multi-task and to prioritize and manage own time

High levels of initiative taking creativity and ability to work with minimal oversight

Ability to work as part of a highly collaborative global team

Ability to cope with a fast-paced and high performing environment and able to handle requests outside of the job description

Strong interpersonal skills and the ability to build working relationships at all levels

Excellent written and verbal communication skills

Sense of humor

Structured thinker and problem solver

Attention to detail

Flexible attitude with strong work ethic



Why join us at Oliver Wyman?



At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We?re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other?s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people?s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
Job Title Learning Delivery Specialist
Job Description Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman?s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Oliver Wyman is now looking to recruit a Learning Delivery Specialist to join our global L&D team based in our Dubai office!



Job Overview:



Oliver Wyman is seeking a Learning Delivery Specialist to be part of the Learning and Development (L&D) team within the Human Capital function. This role will be part of the global Learning and Development team, responsible for organizing, delivering and evaluating high quality training programs and training events for mainly Oliver Wyman?s Consultant populations. Specifically, the role will be responsible for assigned programs and for supporting the administrative needs of courses for the regional team. This role will have a regional focus within India, Middle East & Africa, although will be expected to work seamlessly with the global team and may be required to travel where needed. The role may also support programs delivered for the Support Professional, Specialist or Partner population.



Being part of a global team, the individual will need to be a detail oriented, self-starter who can operate without close supervision. They must be a team player and will require excellent communication skills to work in a complex, demanding and global professional services environment. The role also requires a high degree of organization, significant attention to detail, strong customer service orientation and outstanding client relationship building skills.



Key Responsibilities:



Understand and effectively communicate how L&D programs and modules fit into colleagues? broader development

Establish and maintain a solid understanding of the different life-cycles ? knowing at a high level what skills are required to be successful at each level



Manage key relationships required to successfully plan and organize training attendance;

Work closely with other functions in the Human Capital team (e.g., Talent Management, Recruiting) to coordinate appropriate training at the appropriate time in an individual?s career

Develop strong professional relationships with internal facilitators and external vendors to determine areas of expertise and appropriate roles in core programs



Take ownership for assigned program delivery:

Full coordination of all aspects of program planning for classroom sessions as well as virtual sessions including but not limited to: booking meeting rooms, setting up meeting rooms live or via Zoom, researching, selecting and booking hotels and restaurants, arranging catering, preparing and printing materials, working with other departments to ensure training programs are set-up and run successfully

Act as lead on program and collaborate effectively within delivery pod to ensure that all program logistics are properly handled from set up through completion of programs.

Recruit appropriate facilitators for programs based on course content and participant profile

Organize and facilitate host briefings based on understanding course content to provide facilitator with background on program and useful facilitation information leveraging other members of the L&D team as necessary

Act as in room host for programs with strong L&D presence to create an environment for learning.

Support needs within program to ensure impactful program delivery. This includes handling onsite logistics, answering attendee questions, knowledge of content to support faculty and all other program related needs.

Escalate cancellation issues as needed

Manage and host teambuilding and social events, owning venue selection and budget decisions and establishing and encouraging professional behavior in a fun, respectful atmosphere

Understand and adhere to budget set for programs and be accountable for delivering program on budget

Strong technical L&D toolkit including ability to utilize Workday Learning (LMS), Degreed (LXP), CVent (Event Management Tool), Zoom/Teams (Virtual Meeting Tools), etc.

Provide suggestions to core content team based on training experiences and feedback from participants and internal facilitators

Identify key themes in programs to share with other members of the team and other human capital functions if it makes sense

Complete feedback summary analysis to send to internal facilitators hosts and course owner

Identify areas of inefficiencies and work with L&D team to improve processes

Act in virtual training room as co-host and producer of the session

Act as a strong presence in IMEA to build the L&D brand with colleagues.


Experience Required:



Evidence of interest in learning or education

Experience working in fast-paced commercial environment

Experience within a professional services/ management consulting firm is preferred.

GCC Region experience is desirable.

Excellent Microsoft Word, Excel and PowerPoint skills

Working knowledge of L&D tools (LMS/LXP and Event Management software)



Skills and Attributes:



Ability to multi-task and to prioritize and manage own time

High levels of initiative taking creativity and ability to work with minimal oversight

Ability to work as part of a highly collaborative global team

Ability to cope with a fast-paced and high performing environment and able to handle requests outside of the job description

Strong interpersonal skills and the ability to build working relationships at all levels

Excellent written and verbal communication skills

Sense of humor

Structured thinker and problem solver

Attention to detail

Flexible attitude with strong work ethic



Why join us at Oliver Wyman?



At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We?re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other?s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people?s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
Post Details
Job Start Date 1970-01-01
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Services and Supplies
Job Function Job Functions -> Customer Servic
Employers Details
Company Mercer
Contact Person
Designation
Telephone 91559450
Email lewis.garrad(at)mercer.com
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