Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
Al Rostamani International Exchange is a leader in providing currency exchange and international remittance services in the UAE. It is an ISO 9001:2000 certified company having a wide range of products and services catering to all income groups for both nationals and expatriates.
Job Purpose
To process transactions as per customer request which includes Remittances, Cash, Cheques and other financial transactions in accordance with the guidelines provided by the Company with accuracy and efficiency. To ensure that the transactions and documentation process is in line with both the internal and regulatory compliance requirements.
Job Responsibilities
Customer Satisfaction / Service Standards
Meet and Greet customers at Counter / Lobby area, and thank them for their business
Provide service to Retail and Commercial customers as per established ARIE standards
Communicate regulations and norms regarding transactions in a professional manner
Provide advice and guidance about ARIE Products & Services to customers as and when necessary
Achieve minimum \'Wait\' time and \'Serve\' time and aim for reducing the TAT on a continuous basis
Lead customers to relevant department/persons for Query Resolutions, Special Deals and other such activities
Financial / Sales
Ensure optimal profit margins are maintained for transactions
Solicit referrals and initiate cross-selling opportunities to existing customers
Actively convert walk-in customers to IntroCard holders.
Explore opportunities to increase customer base, transaction number, Revenue per transaction & customer and overall operational revenue performance to meet the overall objectives
Operations / Controls
Handle Foreign Currency, Remittances, and other customer transactions as required by the Corporate or WPS customer or the Retail customer and as assigned by the Branch Management / department manager, with zero defects
Ensure assigned work activities are carried out as per Company policies and procedures
Ensure Cash Handling is done as per Company policy, and Cash Balance at assigned \'Till\' is accurately tailed and appropriately handled as instructed by the Branch Management
Report any anomalies such as under/Overs to concerned superior immediately
Exercise due diligence in processes related to customer transactions to ensure risk mitigation and adherence to relevant AML procedures and KYC initiatives
Identify improvement areas & propose constructive changes to achieve operational excellence
Ensure documentation and the transaction process is in compliance with both the internal and regulatory requirement