We’re Concentrix, a global leader in technology and services that empowers the world’s top brands today and into the future. Focused on solutions and driven by technology and intelligence, we design, build, and operate fully integrated, end-to-end solutions at speed and scale for over 2,000 clients, addressing their toughest business challenges. With unique data insights, deep industry expertise, and advanced technology, we are the intelligent transformation partner that simplifies how companies work, interact, and transact....

VP, Senior Transformation Strategy and Solutions Leader

We are seeking an experienced and strategic VP, Senior Transformation Strategy and Solutions Leader to drive high-value transformation opportunities and lead the overall strategy for Concentrix. This role requires a unique blend of technology, transformation consulting, business case development, and extensive knowledge of Concentrix\'s capability portfolio. The successful candidate will engage in high-stakes opportunities, develop thought leadership artifacts, and lead pursuit teams to deliver innovative solutions.

Job Location: USA
Job Industry: Customer Experience and Digital Transformation
Job Function: Strategy and Solutions Leadership
Salary: Negotiable
Gender: Any

Key Responsibilities

- Lead the development of transformation strategies for high-value opportunities, ranging from $35M to over $100M ECV
- Engage in upwards of 25 strategic opportunities annually, with a target to close at least 8 deals per year
- Design and drive the overall transformation strategy for select Tier 3 and Tier 4 opportunities, both directly and through direct reports
- Lead pursuit teams to define client business challenges and develop corresponding sales and solution strategies
- Identify the best-fit blend of analytics, technology, and operations talent to maximize solution value for clients and Concentrix
- Quantify the value of solutions and direct the development of transformation business cases and creative commercial models
- Build consulting and design thinking frameworks to support strategic client engagements
- Serve as an internal and external subject matter expert on key topics in Customer Experience (CX) and Transformation
- Contribute to the development of strategic presentations, executive summaries, and other sales-based work products
- Lead the preparation and participate in client-facing activities, including presentations, site visits, due diligence sessions, and more
- Provide leadership in creative communication mechanisms beyond traditional methods to enhance strategic communications
- Develop, document, and deliver thought constructs and leadership artifacts for use in client-facing activities and internal playbooks
- Lead practice development by building and coaching a team to deliver and scale the transformation strategy
- Drive continuous improvement efforts within the Solutions team and serve as a positive role model for other team members

Job Requirements

- Bachelor\'s or Master\'s degree in Business Administration, Strategy, Technology, or a related field
- Extensive experience in transformation strategy, solutions leadership, or consulting roles within a global organization
- Proven track record of driving digital transformation, strategic consulting, and large-scale business solutions
- Strong knowledge of Customer Experience (CX), digital transformation, analytics, and Concentrix\'s capability portfolio
- Experience with high-value strategic engagements with deal sizes ranging from $35M to over $100M ECV
- Deep understanding of design thinking frameworks, consulting methodologies, and business case development
- Exceptional leadership and team-building skills, with a track record of leading high-performing pursuit teams
- Excellent communication and stakeholder management skills, with the ability to engage C-level clients and internal leaders
- Ability to lead cross-functional teams and collaborate effectively with global teams
- Strong analytical and problem-solving skills with a strategic mindset

What We Offer

- Competitive salary package based on experience
- Opportunity to lead high-value transformation engagements with global clients
- Career growth and leadership development opportunities in a dynamic and innovative environment
- Collaborative and forward-thinking work culture with a focus on strategic leadership
- Opportunity to shape the future of Customer Experience (CX) transformation for a leading global solutions company

About the Company

Concentrix is a global leader in customer experience solutions, driving digital transformation through strategy, talent, and technology. We create game-changing solutions that help brands grow and transform their customer experiences. Join us and lead strategic transformation initiatives with iconic global brands, driving value and innovation at scale.

Job Title VP, Senior Transformation Strategy and Solutions Leader Job Description VP, Senior Transformation Strategy and Solutions Leader We are seeking an experienced and strategic VP, Senior Transformation Strategy and Solutions Leader to drive high-value transformation opportunities and lead the overall strategy for Concentrix. This role requires a unique blend of technology, transformation consulting, business case development, and extensive knowledge of Concentrix\'s capability portfolio. The successful candidate will engage in high-stakes opportunities, develop thought leadership artifacts, and lead pursuit teams to deliver innovative solutions. Job Location: USA Job Industry: Customer Experience and Digital Transformation Job Function: Strategy and Solutions Leadership Salary: Negotiable Gender: Any Key Responsibilities - Lead the development of transformation strategies for high-value opportunities, ranging from $35M to over $100M ECV - Engage in upwards of 25 strategic opportunities annually, with a target to close at least 8 deals per year - Design and drive the overall transformation strategy for select Tier 3 and Tier 4 opportunities, both directly and through direct reports - Lead pursuit teams to define client business challenges and develop corresponding sales and solution strategies - Identify the best-fit blend of analytics, technology, and operations talent to maximize solution value for clients and Concentrix - Quantify the value of solutions and direct the development of transformation business cases and creative commercial models - Build consulting and design thinking frameworks to support strategic client engagements - Serve as an internal and external subject matter expert on key topics in Customer Experience (CX) and Transformation - Contribute to the development of strategic presentations, executive summaries, and other sales-based work products - Lead the preparation and participate in client-facing activities, including presentations, site visits, due diligence sessions, and more - Provide leadership in creative communication mechanisms beyond traditional methods to enhance strategic communications - Develop, document, and deliver thought constructs and leadership artifacts for use in client-facing activities and internal playbooks - Lead practice development by building and coaching a team to deliver and scale the transformation strategy - Drive continuous improvement efforts within the Solutions team and serve as a positive role model for other team members Job Requirements - Bachelor\'s or Master\'s degree in Business Administration, Strategy, Technology, or a related field - Extensive experience in transformation strategy, solutions leadership, or consulting roles within a global organization - Proven track record of driving digital transformation, strategic consulting, and large-scale business solutions - Strong knowledge of Customer Experience (CX), digital transformation, analytics, and Concentrix\'s capability portfolio - Experience with high-value strategic engagements with deal sizes ranging from $35M to over $100M ECV - Deep understanding of design thinking frameworks, consulting methodologies, and business case development - Exceptional leadership and team-building skills, with a track record of leading high-performing pursuit teams - Excellent communication and stakeholder management skills, with the ability to engage C-level clients and internal leaders - Ability to lead cross-functional teams and collaborate effectively with global teams - Strong analytical and problem-solving skills with a strategic mindset What We Offer - Competitive salary package based on experience - Opportunity to lead high-value transformation engagements with global clients - Career growth and leadership development opportunities in a dynamic and innovative environment - Collaborative and forward-thinking work culture with a focus on strategic leadership - Opportunity to shape the future of Customer Experience (CX) transformation for a leading global solutions company About the Company Concentrix is a global leader in customer experience solutions, driving digital transformation through strategy, talent, and technology. We create game-changing solutions that help brands grow and transform their customer experiences. Join us and lead strategic transformation initiatives with iconic global brands, driving value and innovation at scale. Post Details

Job Start Date Salary from 0.00 Salary to 0.00 Number of Vacancies 1 Location Job Location -> USA Location City USA

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Consumer Services Job Function Job Functions -> Management Employers Details Company Concentrix Contact Person HRM Concentrix Designation HR Manager Telephone 1-800-747-0583 Email inquiryconcentrix.com