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Since its inception in 2005, Sharaf DG has come a long way and achieved many milestones to become one of the leading powerhouse retailers in the region. UAE’s first ever Big-Box concept started its journey as a 15,000 sq ft electronics store in Dubai. The brand’s perseverance and hard work has paid off with 30 stores in United Arab Emirates, Bahrain, Egypt & Oman today and more in the offing. |
Responsible for repairs of Laptops, Desktops of brands like HP, Lenovo, ASUS, Dell, ACER, HONOR, HUAWEI etc.
Job Description:
Responsible for repairing In Warranty and Out Warranty Laptops, Desktops and Mobiles
Should achieve the daily productivity targets
Should deliver the KPI as per brand requirements.
Should handle customers who walk into the service centers with technical queries.
Update brand systems daily.
Maintain NPS of service center with good quality work and customer interaction.
Requirements
Qualitative Requirements
Experience(Yrs.& Field) 3-4 years’ experience in repairing of any of the above brands at Authorized Service Center.
Educational Qualification Diploma/ ITI in Electronics
Skills & Abilities -
Interpersonal skills: Actively listens and speaks effectively and respectfully to others.
Customer focus: Keeps the customer all the time while making decisions.
Desire to learn: Seeks to acquire new knowledge to improve and develop
Detail orientation: Completes tasks accurately with eye towards quality, process and procedures.
Reliability: Completes tasks and achieves results with minimum oversight
Job Description:
Responsible for repairing In Warranty and Out Warranty Laptops, Desktops and Mobiles
Should achieve the daily productivity targets
Should deliver the KPI as per brand requirements.
Should handle customers who walk into the service centers with technical queries.
Update brand systems daily.
Maintain NPS of service center with good quality work and customer interaction.
Requirements
Qualitative Requirements
Experience(Yrs.& Field) 3-4 years’ experience in repairing of any of the above brands at Authorized Service Center.
Educational Qualification Diploma/ ITI in Electronics
Skills & Abilities -
Interpersonal skills: Actively listens and speaks effectively and respectfully to others.
Customer focus: Keeps the customer all the time while making decisions.
Desire to learn: Seeks to acquire new knowledge to improve and develop
Detail orientation: Completes tasks accurately with eye towards quality, process and procedures.
Reliability: Completes tasks and achieves results with minimum oversight
