Director – Government Services Job Vacancy in UAE Dubai
Posted date [2025-02-20]
(ID: 33551)
 |
TalentsTide, situated in the UAE\'s core, is an HR consulting firm designed to address the local market\'s specific challenges and needs. Our foundation rests on extensive industry expertise and a steadfast commitment to advancing HR innovation. |
Director – Government Services
Join a leading organization in Dubai as Director – Government Services! We are seeking an experienced leader to enhance government-related operations, licensing, customer service, and operational efficiency. This strategic role requires driving seamless service delivery while ensuring compliance with UAE regulatory frameworks.
Job Location: Dubai, United Arab Emirates
Job Industry: Government Services
Job Function: Government Relations and Licensing Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Oversee and manage all government-related services, licensing applications, and regulatory compliance to ensure smooth operations.
- Design and implement best-in-class customer service strategies to enhance customer satisfaction and service efficiency.
- Develop and refine service models to enhance efficiency, reduce turnaround times, and streamline operational workflows.
- Act as the primary liaison with government entities, regulatory bodies, and key stakeholders to ensure compliance and facilitate business operations.
- Identify areas for process improvement, automation, and cost optimization to enhance overall service delivery.
- Establish policies and strategies in alignment with organizational objectives and UAE government regulations.
- Lead and mentor a high-performing team, fostering a culture of excellence, continuous improvement, and innovation.
Requirements:
Experience:
- Minimum 12+ years of experience in government services, customer service management, operations, or related fields, with at least 5 years in a leadership role.
- Strong understanding of UAE government regulations, licensing processes, and service frameworks.
Education:
- Bachelor’s degree in Business Administration, Public Administration, or a related field (Master’s degree preferred).
Skills:
- Proven experience in leading large teams, developing policies, and driving operational excellence.
- Ability to manage and engage with high-level government officials and external stakeholders.
- Strong problem-solving, decision-making, communication, and analytical skills.
About the company
TalentTide
Located at the heart of the UAE, TalentTide is an avant-garde HR consulting firm conceived to cater to the unique challenges and demands of the contemporary Emirati market. Our foundation is built upon a legacy of deep-rooted industry knowledge, underpinned by an unwavering commitment to pushing the boundaries of HR innovation.
TalentTide is not just another HR consultancy. What sets us apart is our unparalleled understanding of the local landscape, coupled with a global perspective that keeps us a step ahead in the dynamic world of HR. Our founder\'s rich tapestry of experiences and insights underpins our ethos, ensuring that our services are not only top-tier but also tailored to the nuances of our clientele.
Services for the Corporate Sector:
- Headhunting: Our bespoke headhunting solutions are designed with precision, ensuring that businesses not only find the right talent but also individuals who resonate with their company culture and vision.
- Customized Training: Rooted in extensive market research and client feedback, our training programs reflect the unique requirements of the UAE market, positioning businesses to thrive amidst challenges and seize emergent opportunities.
- HR Technologies: We have curated an elite selection of HR technologies from global pioneers, ensuring our corporate partners benefit from the latest and most effective tools in areas such as competency management, recruitment, and more.
- HR Consulting: Our consultancy services encompass a 360-degree approach to HR, aligning strategies with both local intricacies and global best practices to derive optimal results.
- JD Creation: With our acute understanding of role dynamics, we craft job descriptions that not only attract the right talent but also align seamlessly with organizational structures and goals.
Join a leading organization in Dubai as Director – Government Services! We are seeking an experienced leader to enhance government-related operations, licensing, customer service, and operational efficiency. This strategic role requires driving seamless service delivery while ensuring compliance with UAE regulatory frameworks.
Job Location: Dubai, United Arab Emirates
Job Industry: Government Services
Job Function: Government Relations and Licensing Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Oversee and manage all government-related services, licensing applications, and regulatory compliance to ensure smooth operations.
- Design and implement best-in-class customer service strategies to enhance customer satisfaction and service efficiency.
- Develop and refine service models to enhance efficiency, reduce turnaround times, and streamline operational workflows.
- Act as the primary liaison with government entities, regulatory bodies, and key stakeholders to ensure compliance and facilitate business operations.
- Identify areas for process improvement, automation, and cost optimization to enhance overall service delivery.
- Establish policies and strategies in alignment with organizational objectives and UAE government regulations.
- Lead and mentor a high-performing team, fostering a culture of excellence, continuous improvement, and innovation.
Requirements:
Experience:
- Minimum 12+ years of experience in government services, customer service management, operations, or related fields, with at least 5 years in a leadership role.
- Strong understanding of UAE government regulations, licensing processes, and service frameworks.
Education:
- Bachelor’s degree in Business Administration, Public Administration, or a related field (Master’s degree preferred).
Skills:
- Proven experience in leading large teams, developing policies, and driving operational excellence.
- Ability to manage and engage with high-level government officials and external stakeholders.
- Strong problem-solving, decision-making, communication, and analytical skills.
About the company
TalentTide
Located at the heart of the UAE, TalentTide is an avant-garde HR consulting firm conceived to cater to the unique challenges and demands of the contemporary Emirati market. Our foundation is built upon a legacy of deep-rooted industry knowledge, underpinned by an unwavering commitment to pushing the boundaries of HR innovation.
TalentTide is not just another HR consultancy. What sets us apart is our unparalleled understanding of the local landscape, coupled with a global perspective that keeps us a step ahead in the dynamic world of HR. Our founder\'s rich tapestry of experiences and insights underpins our ethos, ensuring that our services are not only top-tier but also tailored to the nuances of our clientele.
Services for the Corporate Sector:
- Headhunting: Our bespoke headhunting solutions are designed with precision, ensuring that businesses not only find the right talent but also individuals who resonate with their company culture and vision.
- Customized Training: Rooted in extensive market research and client feedback, our training programs reflect the unique requirements of the UAE market, positioning businesses to thrive amidst challenges and seize emergent opportunities.
- HR Technologies: We have curated an elite selection of HR technologies from global pioneers, ensuring our corporate partners benefit from the latest and most effective tools in areas such as competency management, recruitment, and more.
- HR Consulting: Our consultancy services encompass a 360-degree approach to HR, aligning strategies with both local intricacies and global best practices to derive optimal results.
- JD Creation: With our acute understanding of role dynamics, we craft job descriptions that not only attract the right talent but also align seamlessly with organizational structures and goals.
