The Citrix Engineer will design, implement, and maintain Citrix environments, ensuring high availability, security, and optimal performance. This role involves managing and supporting virtualization infrastructure using Citrix, VMware, ControlUp, Netscaler, and VDI technologies. The Citrix Engineer will collaborate with cross-functional teams, troubleshoot complex technical issues, and drive continuous improvements for a seamless user experience.
Job Location: Pune, Maharashtra, India
Job Industry: Information Technology and Services
Job Function: IT Infrastructure and Network Administration
Salary: Negotiable
Gender: Any
Job Overview
As a Citrix Engineer at Concentrix, you will be responsible for designing, implementing, and maintaining robust Citrix environments. You will work with Citrix, VMware, ControlUp, Netscaler, and VDI technologies to deliver a secure and optimized virtual desktop infrastructure. The role requires proactive monitoring, troubleshooting, and continuous improvement to enhance user experience and system performance. You will collaborate closely with cross-functional teams, ensuring a seamless and efficient virtual workspace for clients and internal users.
Key Responsibilities
- Design, implement, and maintain Citrix environments, including XenApp, XenDesktop, and Citrix Cloud
- Manage and configure Netscaler for secure application delivery and load balancing
- Implement and maintain VMware virtualization solutions
- Utilize ControlUp for real-time monitoring, troubleshooting, and performance optimization
- Configure and support Virtual Desktop Infrastructure (VDI) environments
- Conduct system performance analysis and fine-tune configurations for optimal performance
- Troubleshoot complex technical issues related to Citrix, VDI, and virtualization infrastructure
- Ensure high availability, security, and data integrity across the virtual environment
- Collaborate with cross-functional teams to design and implement scalable solutions
- Develop and maintain technical documentation, including infrastructure design and configurations
- Provide end-user support and training as needed
- Stay updated with the latest industry trends, tools, and best practices in virtualization and cloud technologies
Required Skills and Experience
- Proven experience as a Citrix Engineer, with strong expertise in Citrix XenApp, XenDesktop, and Netscaler
- Proficiency in VMware virtualization solutions and VDI environments
- Strong knowledge of ControlUp for performance monitoring and troubleshooting
- Experience with Citrix Cloud solutions and cloud integration
- Familiarity with Windows Server administration and Active Directory
- Solid understanding of networking concepts, security, and load balancing
- Excellent problem-solving skills and ability to troubleshoot complex issues
- Strong communication and collaboration skills
- Ability to work independently and as part of a team in a fast-paced environment
- Citrix certification (e.g., CCA-V, CCP-V) is highly desirable
- Bachelor’s degree in Computer Science, Information Technology, or a related field
What We Offer
- Competitive salary and comprehensive benefits package
- Opportunity to work in a remote-first company with flexible work arrangements
- Access to private medical plans, retirement savings plans, and paid learning days
- Collaborative work environment with opportunities for career growth and development
- Inclusive company culture that values diversity and employee well-being
- Access to state-of-the-art technology and resources for innovative solutions
- Opportunity to work with global Fortune 500 clients and industry leaders
About the Company
Concentrix is a technology-enabled global business services company specializing in customer engagement and business performance improvement. We partner with ambitious and progressive executives worldwide to future-proof their business and stay ahead of competition and customer expectations. At Concentrix, we nurture a people-first, inclusive culture with a strong focus on innovation, collaboration, and customer satisfaction.
Join Concentrix and be part of a dynamic team dedicated to delivering exceptional customer experiences and driving business success on a global scale.