Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
Associate Manager - Seller Support | MAF Retail | Retail Corporate Egypt
ROLE SUMMARY
The Associate Manager - Seller Support is responsible for helping and support sellers operating on the marketplace platform. The primary objective is to ensure a seamless selling experience and optimize order fulfilment by addressing seller inquiries, managing inventory, coordinating with suppliers, and resolving issues. Additionally, the role focuses on enhancing customer interaction and satisfaction, contributing to seller satisfaction, customer retention, and overall marketplace success.
ROLE PROFILE
Assist sellers with account setup, product listings, order management, payment processing, and inquiries.
Investigate and resolve seller-related issues or disputes, ensuring satisfactory outcomes for both sellers and customers.
Insure adherence to marketplace guidelines, monitor policy updates, and recommend process improvements for efficiency.
Maintain clear and timely communication with project leaders regarding any concerns, issues, or process adjustments.
Lead or contribute to process improvement projects, utilizing tools and reporting to track and assess progress.
Handle and escalate any issues or queries related to routine operational tasks as necessary.
Develop new ideas, tools, or processes to enhance operational efficiency and collaborate with teams to implement solutions.
Apply and follow Majid AlFuttaim Retail's Human Capital corporate policies and relevant procedures and instructions.
REQUIREMENTS
Bachelor's degree in Business Administration or related field.
3+ years of experience as a seller support or customer experience and operations.
Good understanding of data analysis tools or reporting software.
Advanced proficiency in Microsoft Office.
Full proficiency in English, both written and spoken.
WHAT WE OFFER
At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 43,000 diverse and talented colleagues, all guided by our Leadership Model.
ROLE SUMMARY
The Associate Manager - Seller Support is responsible for helping and support sellers operating on the marketplace platform. The primary objective is to ensure a seamless selling experience and optimize order fulfilment by addressing seller inquiries, managing inventory, coordinating with suppliers, and resolving issues. Additionally, the role focuses on enhancing customer interaction and satisfaction, contributing to seller satisfaction, customer retention, and overall marketplace success.
ROLE PROFILE
Assist sellers with account setup, product listings, order management, payment processing, and inquiries.
Investigate and resolve seller-related issues or disputes, ensuring satisfactory outcomes for both sellers and customers.
Insure adherence to marketplace guidelines, monitor policy updates, and recommend process improvements for efficiency.
Maintain clear and timely communication with project leaders regarding any concerns, issues, or process adjustments.
Lead or contribute to process improvement projects, utilizing tools and reporting to track and assess progress.
Handle and escalate any issues or queries related to routine operational tasks as necessary.
Develop new ideas, tools, or processes to enhance operational efficiency and collaborate with teams to implement solutions.
Apply and follow Majid AlFuttaim Retail's Human Capital corporate policies and relevant procedures and instructions.
REQUIREMENTS
Bachelor's degree in Business Administration or related field.
3+ years of experience as a seller support or customer experience and operations.
Good understanding of data analysis tools or reporting software.
Advanced proficiency in Microsoft Office.
Full proficiency in English, both written and spoken.
WHAT WE OFFER
At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 43,000 diverse and talented colleagues, all guided by our Leadership Model.
