Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
ROLE PROFILE
Lead The Team in Excellent Customer Service Standards and Enable the Fulfilment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand CX Standards, Individual Customer Needs, And an Awareness of Current Trends
Drive The Store Team to Deliver the Highest Levels of Customer Service at All Times
Follow Up and Resolve All Customer Complaints in a Professional and Timely Manner, Escalating and Reporting to The Store Manager.
Drive Sales and Take Initiative to Increase Sales and Business Improvement Through Keen Awareness of Set KPI Targets
Manage And Implement All Sales Promotions and Brand Activities, Providing Communication to The Relevant Support Teams to Ensure Maximization of Sale
Ensure Smooth Store Operations in the Absence of The Store Manager, Dealing with Any Potential Disruptions to the Business in a Timely Manner.
Implement, Manage and Maintain Compliance to Company Policies and Guidelines to Minimize Stock Loss and Damage
Liaise With the Excellence and Compliance Team in Order to Prepare and Implement Stock Counts as Per Company Policy.