Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
What you do:
Partner with Director/Sr. Director to operationalize strategic goals and lead a team within an assigned department of the Enterprise Operations business unit. Execute important priorities, achieve performance targets, and deliver a superior experience to both policyholders and producers. You will report to the Operations Senior Director.
Executes department plans to ensure successful coordination of team activities (on and offshore). Achieve performance targets while implementing controls and managing risks.
Promotes a customer-centric environment within the team and builds successful customer relationships. Demonstrate responsiveness by gathering input and feedback from customers. Implement continuous process improvements to deliver and maintain a high-quality end-to-end customer service experience and achieve overall customer satisfaction targets.
Maintains a solid controls framework through oversight, monitoring, assessing risk and validating results. Support business system owners through a deep understanding of process, system, and control capabilities. Identify, report, and escalate risks and implement mitigation strategies.
Coordinates important change programs within assigned department to support the evolving service strategy. Ensure flexibility, change readiness and adaptability of the team to achieve business goals into the future.
Coaches and develops team members to support the service delivery strategy. Partner with employees to create development plans and conduct regular career coaching conversations. Solicits employee feedback and builds/executes employee engagement action plans. Leverage workforce planning models to assess staff needs and deliver results.
Establishes strong and successful working relationship with peers, Operations leaders, important business partners, and vendors to deliver a high-quality end-to-end customer experience aligned with the service strategy and company-wide priorities.
What you bring:
4-5 years' experience required: financial, insurance and/or operations; proven successful strategic leadership, business acumen, relationship and customer service skills
6-7 years' experience preferred: financial, insurance and/or operations; proven successful strategic leadership, business acumen, relationship and customer service skills
Four-year degree required: business or related field
Advanced degree preferred: business or related field
What we offer:
At Allianz Life, we're proud to provide a benefits package that supports the True Balance of our employees and their families. We offer: a choice of comprehensive medical, dental and vision plan options, health savings account, tuition reimbursement, student loan retirement plan, annual paid leave, an outstanding 401(k) company match, and life insurance. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes, includes and celebrates diversity. Our great benefits, campus amenities and inclusive, engaged culture are among the many reasons we're recognized as a top workplace employer.
56200 | Customer Services & Claims | Management | Allianz US Life | Full-Time | Permanent
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Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the con?dence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.