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Control Room Operator – Facilities & BMS Operations Job Vacancy in UAE Dubai
Posted date [2025-04-05]
(ID: 34154)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Control Room Operator – Facilities & BMS Operations
Al-Futtaim Group is looking to hire a Control Room Operator for its 24/7 operations at Dubai Festival City. This role ensures the smooth functioning of critical systems like BMS, SCADA, traffic, CAFM, and irrigation—supporting a liveable, efficient environment for residents and visitors.
Job Location: Dubai, United Arab Emirates
Industry: Real Estate & Facilities Management
Function: Facilities Operations & Technical Control
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-time
What Does a Control Room Operator Do?
As a Control Room Operator, you will play a key role in managing Dubai Festival City’s technical operations, from work order management and real-time system monitoring to reporting and follow-ups. Your proactive oversight ensures all facility systems perform optimally and meet SLA standards.
What Are the Main Responsibilities?
- Verify work request details and generate linked work orders
- Receive and log CCC-related calls during working hours
- Monitor job card status and coordinate with MEP and non-MEP service providers
- Ensure completed job cards are closed properly within the system
- Generate daily reports for PPMs and closed work orders
- Raise job cards for equipment failures and escalate to relevant FM staff
- Monitor HVAC system performance and BMS operations as per standard protocols
- Track energy savings and report SPV performance
- Provide updates on open tasks and SLA compliance via the iViva platform
What Skills Are Needed for a Control Room Job in Dubai?
Education & Experience:
- Diploma or certification in HVAC, BMS, or relevant technical field
- Minimum 3 years of experience with BMS systems and HVAC operations
- Familiarity with CMMS or CAFM systems like iViva is an advantage
Core Competencies:
- Team player with a proactive mindset
- Strong verbal communication in English
- Willingness to work flexible hours, including nights and weekends
- Attention to detail and good reporting skills
What Benefits Come with This Position?
- Join a regional leader in real estate and facility management
- Work in a high-tech environment at Dubai Festival City
- Competitive compensation aligned with UAE industry standards
- Career development opportunities within the Al-Futtaim Group
About the company
Al-Futtaim Malls, part of the Al-Futtaim Group, manages over 9 million square feet of retail space across MENA. Properties include Dubai Festival City Mall, Cairo Festival City Mall, and Doha Festival City. Through its global arm, PLEX Management Services, the company delivers world-class asset management, development, and leasing services to shopping mall landlords worldwide.
Al-Futtaim Group is looking to hire a Control Room Operator for its 24/7 operations at Dubai Festival City. This role ensures the smooth functioning of critical systems like BMS, SCADA, traffic, CAFM, and irrigation—supporting a liveable, efficient environment for residents and visitors.
Job Location: Dubai, United Arab Emirates
Industry: Real Estate & Facilities Management
Function: Facilities Operations & Technical Control
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-time
What Does a Control Room Operator Do?
As a Control Room Operator, you will play a key role in managing Dubai Festival City’s technical operations, from work order management and real-time system monitoring to reporting and follow-ups. Your proactive oversight ensures all facility systems perform optimally and meet SLA standards.
What Are the Main Responsibilities?
- Verify work request details and generate linked work orders
- Receive and log CCC-related calls during working hours
- Monitor job card status and coordinate with MEP and non-MEP service providers
- Ensure completed job cards are closed properly within the system
- Generate daily reports for PPMs and closed work orders
- Raise job cards for equipment failures and escalate to relevant FM staff
- Monitor HVAC system performance and BMS operations as per standard protocols
- Track energy savings and report SPV performance
- Provide updates on open tasks and SLA compliance via the iViva platform
What Skills Are Needed for a Control Room Job in Dubai?
Education & Experience:
- Diploma or certification in HVAC, BMS, or relevant technical field
- Minimum 3 years of experience with BMS systems and HVAC operations
- Familiarity with CMMS or CAFM systems like iViva is an advantage
Core Competencies:
- Team player with a proactive mindset
- Strong verbal communication in English
- Willingness to work flexible hours, including nights and weekends
- Attention to detail and good reporting skills
What Benefits Come with This Position?
- Join a regional leader in real estate and facility management
- Work in a high-tech environment at Dubai Festival City
- Competitive compensation aligned with UAE industry standards
- Career development opportunities within the Al-Futtaim Group
About the company
Al-Futtaim Malls, part of the Al-Futtaim Group, manages over 9 million square feet of retail space across MENA. Properties include Dubai Festival City Mall, Cairo Festival City Mall, and Doha Festival City. Through its global arm, PLEX Management Services, the company delivers world-class asset management, development, and leasing services to shopping mall landlords worldwide.
