Lead - Community Management Job Vacancy in UAE Dubai
Posted date [2025-02-03]
(ID: 33367)
 |
Dubai Holding is a diversified global investment company established in 2004, and headquartered in Dubai, UAE. Fully owned by the Government of Dubai, it plays a vital role in shaping the emirate\'s economic landscape, focusing on sustainable growth and innovation.
Key Business Sectors: - Real Estate & Infrastructure: Includes Dubai Properties and Meraas, known for iconic developments like Bluewaters and City Walk. - Hospitality & Leisure: Features Jumeirah Group, a luxury hotel chain, and Dubai Holding Entertainment, managing attractions like Global Village. - Media & Technology: Encompasses Dubai Media City and Dubai Internet City, which serve as hubs for media and tech firms. - Finance & Investments: Involves Dubai Holding Asset Management and Dubai Holding Investments, focusing on strategic investments. Notable Achievements include managing over 130 billion AED in assets and developing key destinations like Madinat Jumeirah and Business Bay. Vision: Create a globally connected, innovation-driven economy for Dubai. Mission: Develop and manage a diverse portfolio of world-class assets to contribute to Dubai’s growth. Dubai Holding is a significant driver of economic development in the UAE, continuing to promote innovation and sustainability while strengthening Dubai\'s status as a leading business hub. For career opportunities, visit their website.... |
Are you passionate about fostering thriving residential communities and ensuring top-tier management services? As a **Lead - Community Management** at Dubai Holding Community Management, you will be responsible for overseeing day-to-day community operations, managing resident relations, and ensuring financial compliance for community services. This role requires strong leadership, problem-solving abilities, and a deep understanding of community management regulations and best practices.
Job Location: Dubai, United Arab Emirates
Job Industry: Community Management & Property Management
Job Function: Community Operations & Resident Relations
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Act as the primary point of contact for stakeholders, addressing complaints and inspection reports in a timely manner
- Oversee customer service excellence, ensuring resident satisfaction and efficient issue resolution
- Manage and prioritize community-related complaints, coordinating with relevant departments to ensure timely resolution
- Collaborate with internal teams to address investor queries, maintenance concerns, and community communication strategies
- Ensure timely invoicing and collection of community service charges to maintain adequate operational funding
- Monitor financial compliance, including budgeting, invoicing, and collections of service charges for each account
- Develop and implement operational plans to safeguard community assets and maintain property value
- Establish and enforce policies, procedures, and controls to align community management practices with legal and regulatory requirements
- Provide Owners Association Management services in compliance with RERA regulations
- Prepare and release management reports to track community performance, financial health, and service quality
- Identify and implement initiatives to enhance customer experience and community engagement
- Lead and develop the community management team, providing guidance, performance management, and motivation to achieve departmental goals
- Foster an innovative organizational culture that encourages excellence, employee engagement, and continuous improvement
Required Skills and Experience:
- Bachelor’s degree in Facility Management, Owners Association Management, or a related field
- Master’s degree preferred
- Minimum of 4 to 6 years of experience in community or property management, with at least 2 years in a managerial role
- Strong understanding of financial management, including budgeting, service charge collections, and financial reporting
- Excellent leadership, communication, and problem-solving skills
- Strong knowledge of RERA regulations and community management best practices
- Proficiency in Microsoft Office and property management software
What We Offer:
- A leadership role in managing some of Dubai’s most prestigious communities
- Competitive salary and comprehensive benefits package
- Career development and professional growth opportunities
- A dynamic and collaborative work environment focused on resident engagement and service excellence
About the Company:
Dubai Holding Community Management is a premier provider of community management services, overseeing iconic residential and commercial districts such as Bluewaters, City Walk, Port de La Mer, and Business Bay. DHCM is dedicated to delivering exceptional service, maintaining high-quality living standards, and fostering a strong sense of community.
If you are ready to take on a leadership role in community management and contribute to world-class residential experiences, apply today.
Job Location: Dubai, United Arab Emirates
Job Industry: Community Management & Property Management
Job Function: Community Operations & Resident Relations
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Act as the primary point of contact for stakeholders, addressing complaints and inspection reports in a timely manner
- Oversee customer service excellence, ensuring resident satisfaction and efficient issue resolution
- Manage and prioritize community-related complaints, coordinating with relevant departments to ensure timely resolution
- Collaborate with internal teams to address investor queries, maintenance concerns, and community communication strategies
- Ensure timely invoicing and collection of community service charges to maintain adequate operational funding
- Monitor financial compliance, including budgeting, invoicing, and collections of service charges for each account
- Develop and implement operational plans to safeguard community assets and maintain property value
- Establish and enforce policies, procedures, and controls to align community management practices with legal and regulatory requirements
- Provide Owners Association Management services in compliance with RERA regulations
- Prepare and release management reports to track community performance, financial health, and service quality
- Identify and implement initiatives to enhance customer experience and community engagement
- Lead and develop the community management team, providing guidance, performance management, and motivation to achieve departmental goals
- Foster an innovative organizational culture that encourages excellence, employee engagement, and continuous improvement
Required Skills and Experience:
- Bachelor’s degree in Facility Management, Owners Association Management, or a related field
- Master’s degree preferred
- Minimum of 4 to 6 years of experience in community or property management, with at least 2 years in a managerial role
- Strong understanding of financial management, including budgeting, service charge collections, and financial reporting
- Excellent leadership, communication, and problem-solving skills
- Strong knowledge of RERA regulations and community management best practices
- Proficiency in Microsoft Office and property management software
What We Offer:
- A leadership role in managing some of Dubai’s most prestigious communities
- Competitive salary and comprehensive benefits package
- Career development and professional growth opportunities
- A dynamic and collaborative work environment focused on resident engagement and service excellence
About the Company:
Dubai Holding Community Management is a premier provider of community management services, overseeing iconic residential and commercial districts such as Bluewaters, City Walk, Port de La Mer, and Business Bay. DHCM is dedicated to delivering exceptional service, maintaining high-quality living standards, and fostering a strong sense of community.
If you are ready to take on a leadership role in community management and contribute to world-class residential experiences, apply today.
