Regional General Manager Operations - Marks & Spencer MENA - UAE Job Vacancy in UAE Dubai
Posted date [2025-02-01]
(ID: 33334)
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Established in the 1930s, Al-Futtaim Group is a leading regional business headquartered in Dubai, United Arab Emirates. With operations spanning automotive, financial services, real estate, retail, and healthcare, the group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim\'s commitment to excellence and customer focus has enabled continuous growth and expansion, enriching the lives and aspirations of customers daily.
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The Regional General Manager Operations is responsible for driving business profitability by maximizing sales, managing costs, and ensuring an exceptional customer shopping experience. This role focuses on team growth, maintaining high retail standards, and delivering a brand-aligned customer experience across all stores.
Job Location: Dubai, United Arab Emirates
Job Industry: Retail
Job Function: Operations Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Develop and execute strategic plans to achieve top-line growth and profitability.
- Drive the retail agenda, ensuring alignment with commercial priorities and long-term business goals.
- Lead retail strategy to maximize daily commercial opportunities and optimize sales growth.
- Oversee and implement operational strategies to enhance efficiency and customer experience.
- Ensure compliance with operational standards and local regulatory requirements.
- Champion a customer-centric approach, enhancing in-store experiences and brand representation.
- Set performance targets for marketing, merchandising, and branding strategies.
- Foster partnerships with brand principals to align corporate goals and market strategies.
- Maintain high operational standards across stores while adapting to local market needs.
- Develop leadership succession plans and ensure continuous improvement within the team.
Required Skills and Qualifications:
- Extensive experience in retail and commercial operations within a large retailer.
- Strong technical expertise in clothing and food retail.
- In-depth knowledge of business functions, including buying, supply chain, finance, and customer service.
- Proven ability to set, monitor, and report against operational and financial targets.
- Strong leadership and strategic planning abilities.
- Experience in delivering best-in-class customer service, store standards, and operational excellence.
About the Company:
Al-Futtaim Group is a leader in retail, automotive, real estate, and financial services across the Middle East, Asia, and Africa. With a strong focus on innovation and business growth, Al-Futtaim provides employees with a dynamic environment and career development opportunities in a globally integrated organization.
Job Location: Dubai, United Arab Emirates
Job Industry: Retail
Job Function: Operations Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Develop and execute strategic plans to achieve top-line growth and profitability.
- Drive the retail agenda, ensuring alignment with commercial priorities and long-term business goals.
- Lead retail strategy to maximize daily commercial opportunities and optimize sales growth.
- Oversee and implement operational strategies to enhance efficiency and customer experience.
- Ensure compliance with operational standards and local regulatory requirements.
- Champion a customer-centric approach, enhancing in-store experiences and brand representation.
- Set performance targets for marketing, merchandising, and branding strategies.
- Foster partnerships with brand principals to align corporate goals and market strategies.
- Maintain high operational standards across stores while adapting to local market needs.
- Develop leadership succession plans and ensure continuous improvement within the team.
Required Skills and Qualifications:
- Extensive experience in retail and commercial operations within a large retailer.
- Strong technical expertise in clothing and food retail.
- In-depth knowledge of business functions, including buying, supply chain, finance, and customer service.
- Proven ability to set, monitor, and report against operational and financial targets.
- Strong leadership and strategic planning abilities.
- Experience in delivering best-in-class customer service, store standards, and operational excellence.
About the Company:
Al-Futtaim Group is a leader in retail, automotive, real estate, and financial services across the Middle East, Asia, and Africa. With a strong focus on innovation and business growth, Al-Futtaim provides employees with a dynamic environment and career development opportunities in a globally integrated organization.
