Sales Assistant – Fashion Retail and Customer Experience Job Vacancy in UAE Dubai
![]() |
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Join a global retail leader and bring your passion for fashion and customer service to life. Al-Futtaim Group is hiring Sales Assistants to deliver exceptional customer experiences across its premium fashion stores in Dubai.
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail Sales and Customer Service
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time
What Does a Sales Assistant Do?
A Sales Assistant plays a key role in providing outstanding service, supporting daily store operations, and maximizing sales. This customer-facing role is perfect for individuals with strong interpersonal skills and a love for fashion retail.
What Are the Key Responsibilities?
- Greet customers warmly and ensure a welcoming in-store experience
- Understand customer needs and guide them to suitable products
- Maintain a clean, organized, and visually appealing sales floor
- Assist customers in fitting rooms and ensure excellent service throughout
- Operate the cash register efficiently and promote gift cards or special offers
- Keep up with product knowledge to provide accurate information
- Thank customers and encourage repeat visits
- Support stock replenishment and ensure merchandise displays are tidy
- Maintain professionalism and a polished appearance in line with brand standards
What Skills Are Needed for a Sales Assistant in Dubai?
Education and Experience:
- High School Diploma or equivalent
- Minimum 2 years of experience in retail sales, preferably fashion or lifestyle
Core Skills:
- Excellent verbal communication and active listening
- Energetic, friendly, and customer-centric approach
- Ability to stand for extended hours and handle physical tasks
- Familiarity with POS systems and basic administrative tasks
- A strong sense of style and attention to visual presentation
What Benefits Come with This Position?
- Be part of a world-renowned retail group with global brand partnerships
- Access to internal training, promotions, and cross-brand career growth
- Dynamic work environment in top-tier fashion and lifestyle outlets
- Competitive compensation and employee benefits
- Work with a multicultural team of over 100 nationalities across 12 countries
About the Company
Al-Futtaim Retail is a major division of Al-Futtaim Group, operating leading global brands across the Middle East, Asia, and Africa. With over 75 Marks & Spencer stores, along with franchises for Zara, Mango, IKEA, Toys R Us, and Watsons, Al-Futtaim Retail has built a powerful portfolio and retail network. The Group continues to shape regional retail trends with innovation, customer-centricity, and a commitment to growth. Join our team and make a lasting impact.