Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Achieve the set Trade-ins
Achieve monthly Finance and Insurance (F&I) product sales targets
Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing the Net Promoter Score (NPS)
Lead management (Telephone/Web/Walk-in enquiries)
Capture customer data (test drive, ID, email address, etc.)
Achieve 100% of the mandatory required training as per Al Futtaim and Original Equipment Manufacturer (OEM) requirements
Ensure knowledge of competition activities to be able to counter customer arguments
Required skills to be successful:
Experience working within the automotive Retail & SME industry often have to work extended hours most evenings and weekends to achieve their targets
Understanding and experience with Microsoft Office applications, with proficiency in Microsoft Excel
Strong negotiation skills, with evident ability to influence customer choices
Upselling skills and ability to create value from new products
Written and spoken Arabic & English is a must
About the Team:
This role reports to the Sales Manager.
What equips you for the role:
Minimum of Bachelor’s Degree
Exceptional written and spoken communication skills
Excellent planning and scheduling
Ability to multitask
Adherence to Al-Futtaim core values of respect, integrity, collaboration and excellence
Charismatic personality that gains customer confidence and trust
Established work ethic
Adaptive and open to adopting new selling strategies and encompassing feedback
Personally accountable for actions
Self-motivated and immune to allowing external market forces influence individual performance
Results oriented
Personally driven to grow and progress within the company.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as EV brands.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.