Client Engagement Manager - Chinese Proficiency Required Job Vacancy in UAE Dubai
Join IFZA Dubai as a Client Engagement Manager and play a pivotal role in driving sales while building transparent and trustworthy relationships with clients. This role focuses on selling IFZA licenses and products, generating new leads, and collaborating closely with sales support, operations, finance, and corporate trainers. Your strategic approach to client engagement and business development will be instrumental in meeting sales targets and expanding IFZA’s reach.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Free Zone Services
Job Function: Sales and Client Relationship Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
- Cultivate and maintain robust relationships with clients, ensuring high levels of satisfaction.
- Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
- Spearhead business development strategies to identify new sales opportunities and forge professional partnerships.
- Actively participate in CRM activities, sales meetings, and training sessions to enhance sales performance.
- Collaborate seamlessly with internal teams, including marketing, finance, and operations, to keep stakeholders informed.
- Source and generate new leads to expand the client base and drive revenue growth.
- Maintain transparent communication with clients regarding products, services, and application statuses.
Requirements:
Education and Experience:
- 4 to 10 years of experience in Sales and Client Relationship Management.
- Proven track record of meeting and exceeding sales targets.
- Strong communication and interpersonal skills.
- Proven experience in sales and client engagement, with a strategic approach to business development.
- Experience tracking relevant KPIs to measure and improve sales performance.
- Full proficiency in English and Chinese is required.
- Additional spoken languages such as Portuguese, French, Spanish, Italian, or German are advantageous.
What We Offer:
- 24 annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan with an option to upgrade at your own cost.
- Bonus scheme in relevant departments.
- Access to exclusive Fazaa discounts at participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more.
- Opportunities to learn, develop, and grow within the organization.
- A dynamic and supportive team culture focused on continuous improvement.
About the company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimize the benefits of the UAE’s strategic location, world-class infrastructure, and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service, and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
Commitments:
- Social Impact: IFZA’s commitment to social responsibility extends beyond community efforts. It’s at the core of our ethics and values. We believe in conducting business with integrity, transparency, and respect for all stakeholders. We strive to make a positive impact on society and the environment, holding ourselves accountable to the highest ethical standards.
- Environmental Sustainability: Success is measured not just by profits but by the impact on society and the environment. Through IFZA Cares, we are dedicated to supporting our communities, protecting the environment, and fostering a culture of ethical and sustainable business practices. We are committed to supporting the nation’s goals and embedding a sustainable mindset for our Professional Partners, Licensees, and Employees.