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Customer Service Phone Agent Job Vacancy in Africa

Posted date [2024-09-20]   (ID: 31825)
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Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,” in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display” title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies....

Summary
This position works out of our office in Moore, Oklahoma and will transition into a Hybrid role.

You'll begin your journey training in our on-site office. After 90 days of service, you will have the option to work remotely Monday and Friday while continuing to work on-site in office Tuesday, Wednesday and Thursday.

STARTING WAGE- $17.00 PER HOUR

Join us for an incredible opportunity as a Customer Service Agent at the Hyatt Shared Service Center. This role can afford you the possibility to grow and advance within the company. You will be part of our amazing team and company that earned a place on Fortune's prestigious 100 Best Companies to Work For for the last eight years!

What You Will Be Doing

- Answering phone calls, emails, and other requests from Hyatt guests

- In-depth research to provide information and resolution for guest inquiries

Skills and Experience You Need

- High School Diploma or Equivalency

- More than one year of previous customer service experience

- Experience working in a fast-paced environment

- Track record of exceeding goals and performance expectations

- Very proficient at using multiple PC applications at the same time

What You Can Expect

- Up to 16 days of paid time off, plus additional paid holidays during your first full year of employment

- Full healthcare benefits available at 30 days of employment

- Growth and advancement opportunities in as soon as six months

- Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

- Casual dress and a fun work environment!

- PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

- Paid new child leave and adoption assistance available

- Tuition reimbursement

- Free access to Headspace - meditation, recuperation, and rejuvenation

- Paid time for volunteer and community activities with your Hyatt team!



8 Hour Shift Schedules:

8:00a - 5:00p (Saturday and Sunday Off)
8:30a - 5:30p (Saturday and Sunday Off)
9:00a - 6:00p (Saturday and Sunday Off)
9:30a - 6:30p (Saturday and Sunday Off)
10:00a - 7:00p (Saturday and Sunday Off)
*Schedule choice is not guaranteed. Must have flexibility in schedule selection*



Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Proficient knowledge of computer applications
Job Title Customer Service Phone Agent
Job Description Summary
This position works out of our office in Moore, Oklahoma and will transition into a Hybrid role.

You'll begin your journey training in our on-site office. After 90 days of service, you will have the option to work remotely Monday and Friday while continuing to work on-site in office Tuesday, Wednesday and Thursday.

STARTING WAGE- $17.00 PER HOUR

Join us for an incredible opportunity as a Customer Service Agent at the Hyatt Shared Service Center. This role can afford you the possibility to grow and advance within the company. You will be part of our amazing team and company that earned a place on Fortune's prestigious 100 Best Companies to Work For for the last eight years!

What You Will Be Doing

- Answering phone calls, emails, and other requests from Hyatt guests

- In-depth research to provide information and resolution for guest inquiries

Skills and Experience You Need

- High School Diploma or Equivalency

- More than one year of previous customer service experience

- Experience working in a fast-paced environment

- Track record of exceeding goals and performance expectations

- Very proficient at using multiple PC applications at the same time

What You Can Expect

- Up to 16 days of paid time off, plus additional paid holidays during your first full year of employment

- Full healthcare benefits available at 30 days of employment

- Growth and advancement opportunities in as soon as six months

- Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

- Casual dress and a fun work environment!

- PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

- Paid new child leave and adoption assistance available

- Tuition reimbursement

- Free access to Headspace - meditation, recuperation, and rejuvenation

- Paid time for volunteer and community activities with your Hyatt team!



8 Hour Shift Schedules:

8:00a - 5:00p (Saturday and Sunday Off)
8:30a - 5:30p (Saturday and Sunday Off)
9:00a - 6:00p (Saturday and Sunday Off)
9:30a - 6:30p (Saturday and Sunday Off)
10:00a - 7:00p (Saturday and Sunday Off)
*Schedule choice is not guaranteed. Must have flexibility in schedule selection*



Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Proficient knowledge of computer applications
Post Details
Job Start Date 1970-01-01
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> Africa
Location City Africa
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Services and Supplies
Job Function Job Functions -> Customer Servic
Employers Details
Company Hyatt
Contact Person
Designation
Telephone 13127805226
Email concierge(at)hyatt.com
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