Renewals Consultant Job Vacancy in UAE Dubai
Posted date [2025-02-22]
(ID: 33578)
 |
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies. The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimise the benefits of the UAE’s strategic location, world-class infrastructure and business- and tax-friendly environment. Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.... |
Renewals Consultant
Take your career to the next level as a Renewals Consultant with IFZA Dubai, where you will manage the entire license renewal process for professional partners and licensees. This dynamic role requires proactive communication, negotiation, and strategic problem-solving to ensure client requests are managed efficiently and professionally. You will play a pivotal role in maintaining strong client relationships, resolving escalations, and driving conversion rates by analyzing data trends.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Free Zone Services
Job Function: Client Relations and Renewals Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Notify clients and professional partners of upcoming renewal dates, ensuring adherence to organizational timeframes and guidelines.
- Handle complex cases escalated from the administrative team, providing effective solutions for unique scenarios.
- Negotiate various matters with professional partners, aiming for optimal outcomes for all parties involved.
- Analyze data to identify trends and develop action plans to improve conversion rates.
- Regularly monitor and update the CRM system to effectively manage a portfolio of work.
- Respond promptly to client emails and queries, addressing a wide range of scenarios faced by licensees.
- Conduct regular in-person meetings with clients to maintain strong relationships.
- Maintain ongoing relationships with professional partners, including preparing reports, hosting meetings, and conducting training sessions.
- Perform other job-related tasks as assigned by management.
Requirements:
Education and Experience:
- Full proficiency in English is required; additional languages are advantageous.
- Intermediate computer literacy, including proficiency in MS Office.
- Confident personality with the ability to communicate effectively on phone calls and during face-to-face meetings.
- Self-motivated and accountable with a strong work ethic and a proven track record of exceptional performance.
- Strong negotiation skills with the ability to achieve optimal outcomes.
- Industry knowledge related to licensing, amendments, cancellations, and immigration processes is advantageous but not mandatory.
What We Offer:
- International team environment with over 50 nationalities.
- 24 annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan with an option to upgrade at your own cost.
- Access to exclusive Fazaa discounts at participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more.
- Invitations to participate in company functions, staff events, and team-building activities.
- Opportunities to learn, develop, and grow within the organization.
- A dynamic and supportive team culture focused on continuous improvement.
About the company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimize the benefits of the UAE’s strategic location, world-class infrastructure, and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service, and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
Commitments:
- Social Impact: IFZA’s commitment to social responsibility extends beyond community efforts. It’s at the core of our ethics and values. We believe in conducting business with integrity, transparency, and respect for all stakeholders. We strive to make a positive impact on society and the environment, holding ourselves accountable to the highest ethical standards.
- Environmental Sustainability: Success is measured not just by profits but by the impact on society and the environment. Through IFZA Cares, we are dedicated to supporting our communities, protecting the environment, and fostering a culture of ethical and sustainable business practices. We are committed to supporting the nation’s goals and embedding a sustainable mindset for our Professional Partners, Licensees, and Employees.
Take your career to the next level as a Renewals Consultant with IFZA Dubai, where you will manage the entire license renewal process for professional partners and licensees. This dynamic role requires proactive communication, negotiation, and strategic problem-solving to ensure client requests are managed efficiently and professionally. You will play a pivotal role in maintaining strong client relationships, resolving escalations, and driving conversion rates by analyzing data trends.
Job Location: Dubai, United Arab Emirates
Job Type: Full-Time
Job Industry: Free Zone Services
Job Function: Client Relations and Renewals Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Notify clients and professional partners of upcoming renewal dates, ensuring adherence to organizational timeframes and guidelines.
- Handle complex cases escalated from the administrative team, providing effective solutions for unique scenarios.
- Negotiate various matters with professional partners, aiming for optimal outcomes for all parties involved.
- Analyze data to identify trends and develop action plans to improve conversion rates.
- Regularly monitor and update the CRM system to effectively manage a portfolio of work.
- Respond promptly to client emails and queries, addressing a wide range of scenarios faced by licensees.
- Conduct regular in-person meetings with clients to maintain strong relationships.
- Maintain ongoing relationships with professional partners, including preparing reports, hosting meetings, and conducting training sessions.
- Perform other job-related tasks as assigned by management.
Requirements:
Education and Experience:
- Full proficiency in English is required; additional languages are advantageous.
- Intermediate computer literacy, including proficiency in MS Office.
- Confident personality with the ability to communicate effectively on phone calls and during face-to-face meetings.
- Self-motivated and accountable with a strong work ethic and a proven track record of exceptional performance.
- Strong negotiation skills with the ability to achieve optimal outcomes.
- Industry knowledge related to licensing, amendments, cancellations, and immigration processes is advantageous but not mandatory.
What We Offer:
- International team environment with over 50 nationalities.
- 24 annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan with an option to upgrade at your own cost.
- Access to exclusive Fazaa discounts at participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more.
- Invitations to participate in company functions, staff events, and team-building activities.
- Opportunities to learn, develop, and grow within the organization.
- A dynamic and supportive team culture focused on continuous improvement.
About the company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimize the benefits of the UAE’s strategic location, world-class infrastructure, and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service, and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
Commitments:
- Social Impact: IFZA’s commitment to social responsibility extends beyond community efforts. It’s at the core of our ethics and values. We believe in conducting business with integrity, transparency, and respect for all stakeholders. We strive to make a positive impact on society and the environment, holding ourselves accountable to the highest ethical standards.
- Environmental Sustainability: Success is measured not just by profits but by the impact on society and the environment. Through IFZA Cares, we are dedicated to supporting our communities, protecting the environment, and fostering a culture of ethical and sustainable business practices. We are committed to supporting the nation’s goals and embedding a sustainable mindset for our Professional Partners, Licensees, and Employees.
