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Customer Service Representative Job Vacancy in UAE Dubai

Posted date [2024-06-08]   (ID: 30754)
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We are hiring a Customer Service Representative to manage customer queries and complaints for our shipping company in Dubai. The Customer Service Representative will also process orders, handle modifications, and escalate complaints across various communication channels. To excel in this role, you must remain calm under pressure and have experience working with computers.

Customer Service Representative Responsibilities:

Maintain a positive, empathetic, and professional attitude toward customers at all times
Respond promptly to customer inquiries
Process orders, modifications, and handle returns or exchanges
Escalate customer complaints to relevant departments as needed
Utilize computer systems to manage customer interactions and records
Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient in using computers
Experience working in customer support
How to Apply:
Interested candidates can apply by sending their CV to career(at)afamainternational.com.

Note: Applicants must be in UAE.
Post Details
Job Title Customer Service Representative
Description We are hiring a Customer Service Representative to manage customer queries and complaints for our shipping company in Dubai. The Customer Service Representative will also process orders, handle modifications, and escalate complaints across various communication channels. To excel in this role, you must remain calm under pressure and have experience working with computers.

Customer Service Representative Responsibilities:

Maintain a positive, empathetic, and professional attitude toward customers at all times
Respond promptly to customer inquiries
Process orders, modifications, and handle returns or exchanges
Escalate customer complaints to relevant departments as needed
Utilize computer systems to manage customer interactions and records
Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient in using computers
Experience working in customer support
How to Apply:
Interested candidates can apply by sending their CV to career(at)afamainternational.com.

Note: Applicants must be in UAE.
Job Start Date
Salary from 3501.00
Salary to 4000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location Job Location -> UAE
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Shipbuilding
Job Function Job Functions -> Customer Support
Employers Details
Company afamainternational
Contact Person
Designation
Telephone 1111111111111
Email career(at)afamainternational.com
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