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Rooms Division Supervisor – Accor Dubai Job Vacancy in UAE Dubai
Posted date [2025-04-09]
(ID: 34221)
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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Rooms Division Supervisor – Accor Dubai
Accor is hiring a proactive and guest-focused Rooms Division Supervisor in Dubai to oversee the daily operations of Front Office and Housekeeping departments. If you’re passionate about hospitality and service excellence, this is your opportunity to grow with one of the world’s leading hotel brands.
Job Location: Dubai, United Arab Emirates
Job Industry: Hospitality
Job Function: Hotel Operations and Front Office Management
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Rooms Division Supervisor Do?
As a Rooms Division Supervisor, you play a vital role in maintaining seamless coordination between the front office, housekeeping, and guest services departments. You’ll lead daily operations, ensure consistent service standards, and help deliver a memorable guest experience that reflects the Accor spirit of hospitality.
What Are the Key Responsibilities?
- Supervise all daily activities of the Rooms Division including Front Office and Housekeeping
- Ensure guest satisfaction by addressing concerns and resolving issues promptly
- Collaborate with other departments to handle special guest requests or complaints
- Conduct regular inspections of rooms and public areas to maintain high service standards
- Support the implementation of service and quality procedures across teams
- Coordinate with engineering, F&B, and reservations to streamline operations
- Monitor staff schedules and ensure proper coverage during peak hours
- Assist in onboarding, coaching, and evaluating team members for optimal performance
- Maintain accurate reports on occupancy, room status, and operational issues
What Skills Are Needed for a Rooms Division Supervisor in Dubai?
Education and Experience:
- Bachelor’s degree in Hospitality Management or a related field
- 3–4 years of experience in hotel operations, preferably in a supervisory role
- Previous experience in both Front Office and Housekeeping operations is a plus
Skills:
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- High attention to detail and organizational skills
- Ability to remain calm and professional under pressure
- Proficiency in property management systems and MS Office
- Fluency in English is required; other languages are a plus
What Benefits Come with This Position?
- Discounted rates at Accor hotels worldwide
- Learning and development through Accor Academies
- Career growth opportunities within the brand and across regions
- Involvement in Corporate Social Responsibility programs like Planet 21
- Supportive team environment with a strong focus on personal development
About the company
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Accor operates 45 hotel brands across all segments and is committed to reinventing the guest experience every day through innovation, diversity, and a shared spirit of excellence.
Be a Heartist® — where hospitality is truly a work of heart. Apply now and start your next career chapter with Accor in Dubai.
Accor is hiring a proactive and guest-focused Rooms Division Supervisor in Dubai to oversee the daily operations of Front Office and Housekeeping departments. If you’re passionate about hospitality and service excellence, this is your opportunity to grow with one of the world’s leading hotel brands.
Job Location: Dubai, United Arab Emirates
Job Industry: Hospitality
Job Function: Hotel Operations and Front Office Management
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Rooms Division Supervisor Do?
As a Rooms Division Supervisor, you play a vital role in maintaining seamless coordination between the front office, housekeeping, and guest services departments. You’ll lead daily operations, ensure consistent service standards, and help deliver a memorable guest experience that reflects the Accor spirit of hospitality.
What Are the Key Responsibilities?
- Supervise all daily activities of the Rooms Division including Front Office and Housekeeping
- Ensure guest satisfaction by addressing concerns and resolving issues promptly
- Collaborate with other departments to handle special guest requests or complaints
- Conduct regular inspections of rooms and public areas to maintain high service standards
- Support the implementation of service and quality procedures across teams
- Coordinate with engineering, F&B, and reservations to streamline operations
- Monitor staff schedules and ensure proper coverage during peak hours
- Assist in onboarding, coaching, and evaluating team members for optimal performance
- Maintain accurate reports on occupancy, room status, and operational issues
What Skills Are Needed for a Rooms Division Supervisor in Dubai?
Education and Experience:
- Bachelor’s degree in Hospitality Management or a related field
- 3–4 years of experience in hotel operations, preferably in a supervisory role
- Previous experience in both Front Office and Housekeeping operations is a plus
Skills:
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- High attention to detail and organizational skills
- Ability to remain calm and professional under pressure
- Proficiency in property management systems and MS Office
- Fluency in English is required; other languages are a plus
What Benefits Come with This Position?
- Discounted rates at Accor hotels worldwide
- Learning and development through Accor Academies
- Career growth opportunities within the brand and across regions
- Involvement in Corporate Social Responsibility programs like Planet 21
- Supportive team environment with a strong focus on personal development
About the company
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Accor operates 45 hotel brands across all segments and is committed to reinventing the guest experience every day through innovation, diversity, and a shared spirit of excellence.
Be a Heartist® — where hospitality is truly a work of heart. Apply now and start your next career chapter with Accor in Dubai.
