Customer Relationship Management Executive Job Vacancy in UAE Dubai
Posted date [2025-02-13]
(ID: 33454)
 |
Azizi Developments is a leading, award-winning developer based in Dubai, UAE. With over 11,000 residential units sold and thousands of homes delivered to local and international investors, the company emphasizes a construction-driven approach, a portfolio of luxury developments in prime locations, and a commitment to transparency and customer focus.
With a robust track record and significant project pipeline supported by an extensive land bank and strategic partnerships with key master developers, Azizi plans to launch and develop new residential and commercial properties worth several billion US dollars in the coming years. The company actively supports the UAE Vision 2021 and has contributed to iconic projects in Meydan, Palm Jumeirah, Dubai Healthcare City, Al Furjan, Studio City, Sports City, and Downtown Jebel Ali. In 2019, marked as its ‘Year of Construction,’ Azizi\'s contractors have cast over 117 slabs, poured more than 165,000 tons of concrete, erected over 45 cranes, and constructed over 1.3 million sq. ft across ongoing projects as of September 2019.... |
Customer Relationship Management Executive
Azizi Developments is seeking a CRM Executive with expertise in Facility Management (FM) or Ownership Association (OA) to join our team in Dubai.
Job Location: Dubai, United Arab Emirates
Job Industry: Real Estate
Job Function: Customer Relationship Management
Salary: Negotiable
Gender: Any
Job Overview:
We are looking for a dedicated CRM Executive to enhance customer relationships and ensure high levels of customer satisfaction. The ideal candidate will have experience in Facility Management (FM) or Ownership Association (OA) and be skilled in managing client interactions, resolving issues, and supporting property and community management initiatives.
Key Responsibilities:
- Manage and maintain strong customer relationships, ensuring a seamless experience for property owners and tenants
- Address FM/OA-related queries and concerns, coordinating with relevant departments to provide effective solutions
- Ensure timely and professional resolution of customer complaints and service requests
- Assist in community and property management to improve service quality and enhance resident satisfaction
- Maintain accurate customer records and documentation to support CRM initiatives
- Develop and implement CRM strategies to boost customer engagement and retention
Required Skills and Experience:
- 2 to 5 years of experience in CRM, Facility Management, or Ownership Association
- Strong communication and customer service skills with a proactive approach to problem-solving
- Knowledge of real estate, FM, or OA processes in the UAE
- Ability to professionally manage client concerns and coordinate with different teams for timely resolutions
- Experience using CRM software and databases to track customer interactions and service requests
What We Offer:
- Visa sponsorship
- Medical insurance
- Annual flight allowance
- Competitive benefits package and professional growth opportunities
About Azizi Developments:
Azizi Developments is a leading Dubai-based real estate developer known for its commitment to transparency, quality, and customer-centric solutions. With a diverse portfolio spanning Dubai’s prime locations, we focus on crafting exceptional homes and communities. Our recent projects, including Burj Azizi and Azizi Venice, showcase our ambition to redefine luxury living in the UAE.
Azizi Developments is seeking a CRM Executive with expertise in Facility Management (FM) or Ownership Association (OA) to join our team in Dubai.
Job Location: Dubai, United Arab Emirates
Job Industry: Real Estate
Job Function: Customer Relationship Management
Salary: Negotiable
Gender: Any
Job Overview:
We are looking for a dedicated CRM Executive to enhance customer relationships and ensure high levels of customer satisfaction. The ideal candidate will have experience in Facility Management (FM) or Ownership Association (OA) and be skilled in managing client interactions, resolving issues, and supporting property and community management initiatives.
Key Responsibilities:
- Manage and maintain strong customer relationships, ensuring a seamless experience for property owners and tenants
- Address FM/OA-related queries and concerns, coordinating with relevant departments to provide effective solutions
- Ensure timely and professional resolution of customer complaints and service requests
- Assist in community and property management to improve service quality and enhance resident satisfaction
- Maintain accurate customer records and documentation to support CRM initiatives
- Develop and implement CRM strategies to boost customer engagement and retention
Required Skills and Experience:
- 2 to 5 years of experience in CRM, Facility Management, or Ownership Association
- Strong communication and customer service skills with a proactive approach to problem-solving
- Knowledge of real estate, FM, or OA processes in the UAE
- Ability to professionally manage client concerns and coordinate with different teams for timely resolutions
- Experience using CRM software and databases to track customer interactions and service requests
What We Offer:
- Visa sponsorship
- Medical insurance
- Annual flight allowance
- Competitive benefits package and professional growth opportunities
About Azizi Developments:
Azizi Developments is a leading Dubai-based real estate developer known for its commitment to transparency, quality, and customer-centric solutions. With a diverse portfolio spanning Dubai’s prime locations, we focus on crafting exceptional homes and communities. Our recent projects, including Burj Azizi and Azizi Venice, showcase our ambition to redefine luxury living in the UAE.
