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Officer – Digital Onboarding (Part-Time, Emirati Nationals) Job Vacancy in UAE Dubai
Posted date [2025-04-19]
(ID: 34422)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Officer – Digital Onboarding (Part-Time, Emirati Nationals)
First Abu Dhabi Bank (FAB), the UAE’s largest and one of the most secure financial institutions globally, is inviting ambitious UAE Nationals to join our digital transformation journey. We are hiring a part-time Officer for Digital Onboarding in Abu Dhabi to enhance the customer experience and support our commitment to delivering fast, secure, and customer-friendly digital banking solutions.
Job Location: Abu Dhabi, United Arab Emirates
Industry: Banking
Function: Customer Service
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Any
What Does a Digital Onboarding Officer Do?
As a Digital Onboarding Officer, you will manage the digital account setup for new customers and support them throughout the onboarding journey. This role ensures that all documentation is handled smoothly, customer inquiries are resolved promptly, and FAB’s service standards are consistently met.
What Are the Key Responsibilities?
- Support new customers by facilitating seamless onboarding via digital platforms
- Use CRM and onboarding systems to verify and organize customer documents
- Respond to inquiries and resolve onboarding-related concerns in a timely and professional manner
- Collaborate with internal teams to enhance and simplify onboarding processes
- Ensure adherence to UAE Central Bank regulations and FAB internal policies
- Maintain digital records and prepare reports on onboarding metrics
- Identify areas of improvement and support the implementation of tech-driven solutions
- Participate in regular training to stay current with onboarding trends and tools
What Skills Are Needed for a Digital Onboarding Officer in Abu Dhabi?
Education and Experience:
- Open to fresh graduates or candidates with experience in customer service or banking
Skills:
- Excellent verbal and written communication in English and Arabic
- Customer-focused with a passion for delivering excellent service
- Good organizational and time management abilities, especially in a part-time role
- Strong attention to detail and ability to work independently
- Comfortable using digital tools and quick to learn new technologies
What Benefits Come with This Position?
- Flexible part-time opportunity tailored for UAE Nationals
- Be part of the UAE’s leading bank in a high-impact role
- Gain exposure to digital banking innovations and systems
- Develop your career with a trusted, future-focused organization
- Access to professional development and training programs
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest financial institution and one of the strongest globally, offering world-class corporate, investment, and personal banking services. Headquartered in Abu Dhabi and present in over 19 countries, FAB empowers individuals and businesses to grow stronger. The bank’s commitment to inclusion, diversity, and innovation makes it a top choice for Emirati talent to build rewarding careers.
First Abu Dhabi Bank (FAB), the UAE’s largest and one of the most secure financial institutions globally, is inviting ambitious UAE Nationals to join our digital transformation journey. We are hiring a part-time Officer for Digital Onboarding in Abu Dhabi to enhance the customer experience and support our commitment to delivering fast, secure, and customer-friendly digital banking solutions.
Job Location: Abu Dhabi, United Arab Emirates
Industry: Banking
Function: Customer Service
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Any
What Does a Digital Onboarding Officer Do?
As a Digital Onboarding Officer, you will manage the digital account setup for new customers and support them throughout the onboarding journey. This role ensures that all documentation is handled smoothly, customer inquiries are resolved promptly, and FAB’s service standards are consistently met.
What Are the Key Responsibilities?
- Support new customers by facilitating seamless onboarding via digital platforms
- Use CRM and onboarding systems to verify and organize customer documents
- Respond to inquiries and resolve onboarding-related concerns in a timely and professional manner
- Collaborate with internal teams to enhance and simplify onboarding processes
- Ensure adherence to UAE Central Bank regulations and FAB internal policies
- Maintain digital records and prepare reports on onboarding metrics
- Identify areas of improvement and support the implementation of tech-driven solutions
- Participate in regular training to stay current with onboarding trends and tools
What Skills Are Needed for a Digital Onboarding Officer in Abu Dhabi?
Education and Experience:
- Open to fresh graduates or candidates with experience in customer service or banking
Skills:
- Excellent verbal and written communication in English and Arabic
- Customer-focused with a passion for delivering excellent service
- Good organizational and time management abilities, especially in a part-time role
- Strong attention to detail and ability to work independently
- Comfortable using digital tools and quick to learn new technologies
What Benefits Come with This Position?
- Flexible part-time opportunity tailored for UAE Nationals
- Be part of the UAE’s leading bank in a high-impact role
- Gain exposure to digital banking innovations and systems
- Develop your career with a trusted, future-focused organization
- Access to professional development and training programs
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest financial institution and one of the strongest globally, offering world-class corporate, investment, and personal banking services. Headquartered in Abu Dhabi and present in over 19 countries, FAB empowers individuals and businesses to grow stronger. The bank’s commitment to inclusion, diversity, and innovation makes it a top choice for Emirati talent to build rewarding careers.
