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Control Center Operations Officer Job Vacancy in UAE Dubai

Posted date [2025-04-28]   (ID: 34555)
Gulf and UAE company jobs
The Roads and Transport Authority (RTA) was established in November 2005. It is responsible for planning and implementing transport and traffic projects in Dubai. This includes preparing legislation and strategic plans, constructing the Dubai Metro, and developing integrated road and marine networks that are safe and aligned with the city’s economic development goals and international standards....

Control Center Operations Officer

Roads and Transport Authority (RTA) is looking for a talented Control Center Operations Officer to join the Unified Control Centre team. This role will focus on overseeing the operations of Dubai’s advanced transportation control centers, ensuring operational excellence, strategic governance, and effective coordination across all modes of mobility.

Job Location: Dubai, United Arab Emirates
Industry: Government Administration
Function: Transportation and Control Center Operations
Salary: Estimated AED 27,000 to AED 33,000 per month
Gender: Any
Candidate Nationality: Any (Priority for UAE Nationals)
Candidate Current Location: Any

Key Responsibilities:

- Monitor, govern, and coordinate multiple transportation operations across Dubai using systems and technologies at the Unified Control Center
- Notify relevant centers and entities for incident management and ensure rapid response and resolution
- Supervise and track Unified Control Center performance, issuing regular reports on operational activities
- Oversee and develop the Center of Excellence and manage key partnerships and working agreements for the department
- Receive, transfer, and close emergency communications during crises, coordinating with internal and external agencies
- Develop and maintain operational plans for crisis and emergency handling, capturing lessons learned for continuous improvement
- Define and document incident response processes in line with RTA’s approved policies and procedures
- Propose improvements to policies, procedures, and operational methods to enhance efficiency and compliance
- Lead knowledge dissemination initiatives within the department through workshops, professional training, and onboarding programs
- Perform any additional tasks as directed by the direct manager

Job Requirements:

Education:
- Bachelor’s or Master’s degree in Transportation Engineering, Computer Science, or a closely related field from an accredited university

Experience and Skills:
- Strong background in transportation system and technology management
- Excellent stakeholder management and coordination skills
- Ability to produce executive-level reporting and analysis
- Proven experience with project portfolio management within operational control settings
- Solid understanding of intelligent transportation management systems and emergency response frameworks
- Strong communication skills, detail orientation, and ability to manage high-pressure situations
- Capability to handle multiple projects concurrently with precision and efficiency

About the company

The Roads and Transport Authority (RTA) is Dubai’s premier government organization responsible for planning, implementing, and managing the city’s integrated transport system. Through visionary leadership and strategic investment, RTA continues to deliver innovative, world-class services that enhance mobility, sustainability, and urban living in Dubai. As part of its commitment to operational excellence, RTA operates one of the most advanced Unified Control Centers in the region, driving real-time management across all transportation modes.

Let me know when you are ready to proceed with the next RTA job post.
Job Title Control Center Operations Officer
Job Description Control Center Operations Officer

Roads and Transport Authority (RTA) is looking for a talented Control Center Operations Officer to join the Unified Control Centre team. This role will focus on overseeing the operations of Dubai’s advanced transportation control centers, ensuring operational excellence, strategic governance, and effective coordination across all modes of mobility.

Job Location: Dubai, United Arab Emirates
Industry: Government Administration
Function: Transportation and Control Center Operations
Salary: Estimated AED 27,000 to AED 33,000 per month
Gender: Any
Candidate Nationality: Any (Priority for UAE Nationals)
Candidate Current Location: Any

Key Responsibilities:

- Monitor, govern, and coordinate multiple transportation operations across Dubai using systems and technologies at the Unified Control Center
- Notify relevant centers and entities for incident management and ensure rapid response and resolution
- Supervise and track Unified Control Center performance, issuing regular reports on operational activities
- Oversee and develop the Center of Excellence and manage key partnerships and working agreements for the department
- Receive, transfer, and close emergency communications during crises, coordinating with internal and external agencies
- Develop and maintain operational plans for crisis and emergency handling, capturing lessons learned for continuous improvement
- Define and document incident response processes in line with RTA’s approved policies and procedures
- Propose improvements to policies, procedures, and operational methods to enhance efficiency and compliance
- Lead knowledge dissemination initiatives within the department through workshops, professional training, and onboarding programs
- Perform any additional tasks as directed by the direct manager

Job Requirements:

Education:
- Bachelor’s or Master’s degree in Transportation Engineering, Computer Science, or a closely related field from an accredited university

Experience and Skills:
- Strong background in transportation system and technology management
- Excellent stakeholder management and coordination skills
- Ability to produce executive-level reporting and analysis
- Proven experience with project portfolio management within operational control settings
- Solid understanding of intelligent transportation management systems and emergency response frameworks
- Strong communication skills, detail orientation, and ability to manage high-pressure situations
- Capability to handle multiple projects concurrently with precision and efficiency

About the company

The Roads and Transport Authority (RTA) is Dubai’s premier government organization responsible for planning, implementing, and managing the city’s integrated transport system. Through visionary leadership and strategic investment, RTA continues to deliver innovative, world-class services that enhance mobility, sustainability, and urban living in Dubai. As part of its commitment to operational excellence, RTA operates one of the most advanced Unified Control Centers in the region, driving real-time management across all transportation modes.

Let me know when you are ready to proceed with the next RTA job post.
Post Details
Job Start Date
Salary from 27000.00
Salary to 33000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Bur Dubai Al Garhoud
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Government Administration
Job Function Job Functions -> Transcription
Employers Details
Company Road and Transport, RTA Dubai
Contact Person HRM RTA
Designation HRM
Telephone 8009090
Email ask(at)rta.ae