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Government Services Manager – HR Operations & Compliance Job Vacancy in UAE Dubai
Posted date [2025-04-05]
(ID: 34152)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Government Services Manager – HR Operations & Compliance
Al-Futtaim Group is seeking an experienced Government Services Manager to lead visa processing, work permit management, and regulatory compliance for our UAE operations. If you have a strong background in government relations, HR shared services, and team leadership, this is an opportunity to contribute to a high-impact role supporting over 35,000 employees across the region.
Job Location: Dubai, United Arab Emirates
Industry: Human Resources
Function: Government Relations and HR Operations
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-time
What Does a Government Services Manager Do?
As the Government Services Manager, you will lead the Immigration and MOHRE teams, manage all visa-related activities, and ensure alignment with UAE labor regulations. You will support all employing entities within the Al-Futtaim Group in the UAE, optimize service delivery, improve employee experience, and introduce innovative tools for compliance and reporting.
What Are the Key Responsibilities?
- Lead and develop a team responsible for immigration and MOHRE operations
- Manage new joiner, renewal, cancellation, and visa transfer processes
- Ensure full compliance with UAE labor laws and government protocols
- Collaborate with HRIS and Group departments to improve process automation
- Serve as a point of contact with government departments and typing centers
- Provide advisory support to HR teams and senior management on regulatory matters
- Analyze visa and labor-related data for reporting and performance tracking
- Implement process improvements through AI tools, bots, and digital solutions
- Support organizational change, expansion, and Emiratization goals
- Maintain SLAs, KPIs, and governance standards across all government transactions
What Skills Are Needed for a Government Relations Role in the UAE?
Education & Experience:
- Bachelor’s degree or equivalent qualification
- Minimum 5 years of experience in HR operations or government services
- Experience in shared services or large corporate environments is preferred
Core Competencies:
- Strong understanding of UAE labor law and government regulations
- Ability to manage cross-functional teams and complex workflows
- Proficiency in Microsoft Office and HR tech platforms like SAP SuccessFactors, Oracle, or Workday
- Data analysis and reporting capabilities for HR performance insights
- Excellent communication, stakeholder management, and decision-making skills
What Benefits Come with This Position?
- Join one of the most recognized business groups in the Middle East
- Play a key role in shaping HR compliance and employee services
- Gain exposure to advanced digital tools and regulatory best practices
- Competitive salary and full benefits package
- Work within a diverse, inclusive, and forward-thinking environment
About the company
Al-Futtaim Group is a leading UAE-based conglomerate with operations across 20+ countries. Known for excellence in automotive, retail, real estate, finance, and healthcare, the group partners with over 200 global brands. Driven by innovation and customer satisfaction, Al-Futtaim is committed to delivering sustainable value and empowering people through career growth and technology-led transformation.
Al-Futtaim Group is seeking an experienced Government Services Manager to lead visa processing, work permit management, and regulatory compliance for our UAE operations. If you have a strong background in government relations, HR shared services, and team leadership, this is an opportunity to contribute to a high-impact role supporting over 35,000 employees across the region.
Job Location: Dubai, United Arab Emirates
Industry: Human Resources
Function: Government Relations and HR Operations
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-time
What Does a Government Services Manager Do?
As the Government Services Manager, you will lead the Immigration and MOHRE teams, manage all visa-related activities, and ensure alignment with UAE labor regulations. You will support all employing entities within the Al-Futtaim Group in the UAE, optimize service delivery, improve employee experience, and introduce innovative tools for compliance and reporting.
What Are the Key Responsibilities?
- Lead and develop a team responsible for immigration and MOHRE operations
- Manage new joiner, renewal, cancellation, and visa transfer processes
- Ensure full compliance with UAE labor laws and government protocols
- Collaborate with HRIS and Group departments to improve process automation
- Serve as a point of contact with government departments and typing centers
- Provide advisory support to HR teams and senior management on regulatory matters
- Analyze visa and labor-related data for reporting and performance tracking
- Implement process improvements through AI tools, bots, and digital solutions
- Support organizational change, expansion, and Emiratization goals
- Maintain SLAs, KPIs, and governance standards across all government transactions
What Skills Are Needed for a Government Relations Role in the UAE?
Education & Experience:
- Bachelor’s degree or equivalent qualification
- Minimum 5 years of experience in HR operations or government services
- Experience in shared services or large corporate environments is preferred
Core Competencies:
- Strong understanding of UAE labor law and government regulations
- Ability to manage cross-functional teams and complex workflows
- Proficiency in Microsoft Office and HR tech platforms like SAP SuccessFactors, Oracle, or Workday
- Data analysis and reporting capabilities for HR performance insights
- Excellent communication, stakeholder management, and decision-making skills
What Benefits Come with This Position?
- Join one of the most recognized business groups in the Middle East
- Play a key role in shaping HR compliance and employee services
- Gain exposure to advanced digital tools and regulatory best practices
- Competitive salary and full benefits package
- Work within a diverse, inclusive, and forward-thinking environment
About the company
Al-Futtaim Group is a leading UAE-based conglomerate with operations across 20+ countries. Known for excellence in automotive, retail, real estate, finance, and healthcare, the group partners with over 200 global brands. Driven by innovation and customer satisfaction, Al-Futtaim is committed to delivering sustainable value and empowering people through career growth and technology-led transformation.
