Customer Service Advisor - Real Estate Job Vacancy in UAE Dubai
Posted date [2025-02-15]
(ID: 33438)
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We’re Concentrix, a global leader in technology and services that empowers the world’s top brands today and into the future. Focused on solutions and driven by technology and intelligence, we design, build, and operate fully integrated, end-to-end solutions at speed and scale for over 2,000 clients, addressing their toughest business challenges. With unique data insights, deep industry expertise, and advanced technology, we are the intelligent transformation partner that simplifies how companies work, interact, and transact.... |
Customer Service Advisor - Real Estate
A leading real estate service provider in Dubai is seeking a Customer Service Advisor to assist clients through phone, email, chat, and social media. This role involves resolving customer inquiries, identifying sales opportunities, and ensuring high-quality support for real estate services. The ideal candidate is fluent in English, has a strong customer service background, and thrives in a fast-paced environment.
Job Location: Dubai, United Arab Emirates
Job Industry: Real Estate and Customer Service
Job Function: Client Support and Sales Assistance
Salary: Negotiable
Gender: Any
Key Responsibilities
- Handle inbound calls, emails, chats, and social media inquiries, ensuring prompt and professional responses
- Provide accurate and complete information about real estate services, redirecting inquiries as needed
- Identify customer needs, resolve concerns, and maximize cross-selling opportunities
- Maintain up-to-date knowledge of real estate products, services, and procedures
- Participate in outbound calling programs and special projects as assigned
- Ensure seamless customer transactions and maintain detailed records of interactions
- Adapt to rotational shifts and remain flexible for internal career growth opportunities
Required Skills and Experience
- Minimum of 1 year of customer service or call center experience, preferably within the real estate sector
- Bilingual fluency in English (B2 Level+), additional language skills are a plus
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and familiarity with CRM tools
- Bachelor’s degree preferred, but a combination of education and experience will be considered
- Cheerful personality with a customer-first approach
- Ability to handle repetitive tasks in a fast-paced environment while maintaining accuracy
- Willingness to work rotational shifts and grow into advanced roles over time
What We Offer
- Competitive salary and performance-based incentives
- Career development opportunities in the real estate and customer service sector
- A dynamic and team-oriented work environment
- Training and mentorship to enhance professional skills
About the Company
A leading customer experience solutions provider specializing in real estate services. The company is committed to delivering seamless interactions and exceptional client support through innovative strategies and technology-driven solutions.
For more information on career opportunities in real estate customer service, apply now.
A leading real estate service provider in Dubai is seeking a Customer Service Advisor to assist clients through phone, email, chat, and social media. This role involves resolving customer inquiries, identifying sales opportunities, and ensuring high-quality support for real estate services. The ideal candidate is fluent in English, has a strong customer service background, and thrives in a fast-paced environment.
Job Location: Dubai, United Arab Emirates
Job Industry: Real Estate and Customer Service
Job Function: Client Support and Sales Assistance
Salary: Negotiable
Gender: Any
Key Responsibilities
- Handle inbound calls, emails, chats, and social media inquiries, ensuring prompt and professional responses
- Provide accurate and complete information about real estate services, redirecting inquiries as needed
- Identify customer needs, resolve concerns, and maximize cross-selling opportunities
- Maintain up-to-date knowledge of real estate products, services, and procedures
- Participate in outbound calling programs and special projects as assigned
- Ensure seamless customer transactions and maintain detailed records of interactions
- Adapt to rotational shifts and remain flexible for internal career growth opportunities
Required Skills and Experience
- Minimum of 1 year of customer service or call center experience, preferably within the real estate sector
- Bilingual fluency in English (B2 Level+), additional language skills are a plus
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and familiarity with CRM tools
- Bachelor’s degree preferred, but a combination of education and experience will be considered
- Cheerful personality with a customer-first approach
- Ability to handle repetitive tasks in a fast-paced environment while maintaining accuracy
- Willingness to work rotational shifts and grow into advanced roles over time
What We Offer
- Competitive salary and performance-based incentives
- Career development opportunities in the real estate and customer service sector
- A dynamic and team-oriented work environment
- Training and mentorship to enhance professional skills
About the Company
A leading customer experience solutions provider specializing in real estate services. The company is committed to delivering seamless interactions and exceptional client support through innovative strategies and technology-driven solutions.
For more information on career opportunities in real estate customer service, apply now.
