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Entertainment Associate Manager – Cinema Operations & Guest Experience Job Vacancy in Egypt
Posted date [2025-04-13]
(ID: 34290)
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In our quest to create ‘great moments for everyone, everyday’, Majid Al Futtaim has enabled happiness in the lives of people from around the world. Find out more about who we are. |
Entertainment Associate Manager – Cinema Operations & Guest Experience
Majid Al Futtaim Entertainment is hiring an Entertainment Associate Manager for its cinema division in Cairo, Egypt. This role is central to overseeing daily site operations, driving customer satisfaction, and ensuring adherence to safety and operational standards while supporting revenue and budgetary goals.
Job Location: Cairo, Egypt
Industry: Entertainment
Function: Operations
What Does an Entertainment Associate Manager Do?
The Associate Manager supports cinema operations by supervising staff, maintaining facility standards, and ensuring a premium guest experience. This role involves coordinating with contractors, implementing procedures, and driving site performance through strategic initiatives and compliance with local laws.
What Are the Key Responsibilities?
- Supervise team members to ensure exceptional customer service and efficient operations
- Monitor site performance and support revenue growth through effective planning and budgeting
- Oversee third-party contractor activities and enforce operational consistency and safety standards
- Conduct daily walk-throughs to identify equipment faults and facility issues, reporting them to the line manager
- Maintain asset registers, manage periodic maintenance, and ensure high standards of cleanliness and functionality
- Communicate operational updates and procedures to team members to ensure legal and policy compliance
- Drive a positive team culture, fostering collaboration, training, and motivation
What Skills Are Needed for an Entertainment Role in Cairo?
Education:
- Bachelor’s degree, diploma, or relevant certification in any field
Experience:
- 4 to 6 years of experience in operations, preferably in the entertainment or hospitality industry
- At least 2 years in a supervisory or managerial capacity
Skills:
- Strong organizational and operational leadership skills
- Excellent interpersonal and communication abilities (verbal and written)
- Fluent in English; Arabic is a plus
- Proficiency in facility audits, service scheduling, and safety compliance
- Team-oriented mindset with a focus on customer satisfaction and operational excellence
What Benefits Come with This Position?
- Join a leading regional entertainment brand under Majid Al Futtaim
- Work in an exciting, guest-facing environment focused on innovation and fun
- Opportunity to lead operations in one of the region’s most dynamic cinema networks
- Access career development and growth within the entertainment division
- Competitive compensation and benefits in a supportive, team-driven culture
About the company
Majid Al Futtaim, founded in 1992, is a top-tier lifestyle conglomerate based in the UAE, operating in 18 countries across the Middle East, Africa, and Asia. The Group is the name behind some of the region’s most iconic retail and entertainment brands, including Mall of the Emirates, Carrefour, and Vox Cinemas.
With over 43,000 employees and US$18 billion in assets, Majid Al Futtaim continues to set the standard for innovation, customer experience, and sustainability in the entertainment industry.
Majid Al Futtaim Entertainment is hiring an Entertainment Associate Manager for its cinema division in Cairo, Egypt. This role is central to overseeing daily site operations, driving customer satisfaction, and ensuring adherence to safety and operational standards while supporting revenue and budgetary goals.
Job Location: Cairo, Egypt
Industry: Entertainment
Function: Operations
What Does an Entertainment Associate Manager Do?
The Associate Manager supports cinema operations by supervising staff, maintaining facility standards, and ensuring a premium guest experience. This role involves coordinating with contractors, implementing procedures, and driving site performance through strategic initiatives and compliance with local laws.
What Are the Key Responsibilities?
- Supervise team members to ensure exceptional customer service and efficient operations
- Monitor site performance and support revenue growth through effective planning and budgeting
- Oversee third-party contractor activities and enforce operational consistency and safety standards
- Conduct daily walk-throughs to identify equipment faults and facility issues, reporting them to the line manager
- Maintain asset registers, manage periodic maintenance, and ensure high standards of cleanliness and functionality
- Communicate operational updates and procedures to team members to ensure legal and policy compliance
- Drive a positive team culture, fostering collaboration, training, and motivation
What Skills Are Needed for an Entertainment Role in Cairo?
Education:
- Bachelor’s degree, diploma, or relevant certification in any field
Experience:
- 4 to 6 years of experience in operations, preferably in the entertainment or hospitality industry
- At least 2 years in a supervisory or managerial capacity
Skills:
- Strong organizational and operational leadership skills
- Excellent interpersonal and communication abilities (verbal and written)
- Fluent in English; Arabic is a plus
- Proficiency in facility audits, service scheduling, and safety compliance
- Team-oriented mindset with a focus on customer satisfaction and operational excellence
What Benefits Come with This Position?
- Join a leading regional entertainment brand under Majid Al Futtaim
- Work in an exciting, guest-facing environment focused on innovation and fun
- Opportunity to lead operations in one of the region’s most dynamic cinema networks
- Access career development and growth within the entertainment division
- Competitive compensation and benefits in a supportive, team-driven culture
About the company
Majid Al Futtaim, founded in 1992, is a top-tier lifestyle conglomerate based in the UAE, operating in 18 countries across the Middle East, Africa, and Asia. The Group is the name behind some of the region’s most iconic retail and entertainment brands, including Mall of the Emirates, Carrefour, and Vox Cinemas.
With over 43,000 employees and US$18 billion in assets, Majid Al Futtaim continues to set the standard for innovation, customer experience, and sustainability in the entertainment industry.
