Relationship Officer – Commercial Banking | Full Time Job in Dubai Job Vacancy in UAE Dubai
Join FAB, the UAE’s largest financial institution, as a Relationship Officer for Commercial Banking. This full-time role in Dubai focuses on managing a large portfolio of clients, deepening relationships, and delivering tailored banking solutions. If you\'re passionate about client service, portfolio growth, and cross-selling, this opportunity is for you.
Job Location: Dubai, United Arab Emirates
Job Industry: Banking
Job Function: Sales
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Relationship Officer in Commercial Banking Do?
- Manage a portfolio of 700–800 non-borrowing commercial clients
- Achieve monthly and annual KPIs including revenue generation, product cross-sell, and activation targets
- Deepen customer relationships through needs-based selling and cross-selling of products such as accounts, loans, trade solutions, FX, and bancassurance
- Ensure an exceptional onboarding experience with proper documentation and timely KYC updates
- Refer eligible clients to specialized units for upselling or loan conversions
- Monitor client account performance, ensuring compliance and adherence to bank policies
What Are the Key Responsibilities?
- Generate referrals through existing clients and proactive market penetration
- Maintain accurate and timely sales reports
- Ensure customers receive transparent information and appropriate financial advice
- Monitor account activity and report irregularities
- Attend assigned training sessions to remain updated on FAB\'s evolving offerings
- Understand competition landscape and contribute ideas for product/process improvement
- Follow compliance and audit policies to maintain high standards and risk control
- Support client retention and relationship management efforts
What Skills Are Needed for a Relationship Officer in Dubai?
Education:
- Diploma or Bachelor\'s degree in Banking, Finance, Business Administration, or a related field preferred
Experience:
- 1–2 years in a banking role with a focus on customer service or direct sales
- Experience in commercial banking is an advantage
Skills:
- Fluent in both English and Arabic
- Strong client engagement and interpersonal communication
- Ability to manage customer portfolios and deliver tailored financial solutions
- Awareness of compliance requirements, onboarding regulations, and risk control measures
- Results-driven with a focus on targets and growth opportunities
What Benefits Come with This Position?
- Be part of a top-tier bank recognized across 19+ countries
- Access to structured learning and development programs
- Career progression opportunities within Corporate and Commercial Banking
- Competitive compensation package
- Collaborative and inclusive team environment
About the Company
FAB, or First Abu Dhabi Bank, is the largest bank in the UAE and one of the world’s leading financial institutions. Headquartered in Abu Dhabi with a global presence in over 19 countries, FAB provides cutting-edge financial solutions through its Corporate, Investment, and Personal Banking franchises. Committed to innovation and excellence, FAB supports the ambitions of customers across all sectors.