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IT Support Officer – Part-Time (UAE Nationals, Al Ain) Job Vacancy in UAE Dubai
Posted date [2025-04-19]
(ID: 34423)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
IT Support Officer – Part-Time (UAE Nationals, Al Ain)
FAB, the UAE’s largest and one of the world’s most trusted financial institutions, is offering an exciting part-time opportunity for UAE Nationals in Al Ain. We are seeking a customer-focused and tech-savvy IT Support Officer to ensure smooth end-user technology operations, minimize downtime, and provide outstanding support across our digital systems.
Job Location: Al Ain, United Arab Emirates
Industry: Banking
Function: Help Desk / Technical Support
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Al Ain or nearby
What Does an IT Support Officer Do?
As an IT Support Officer at FAB, you will be the first line of support for employees experiencing technical issues. From system installations to software upgrades, you’ll be involved in both problem-solving and delivering a seamless user experience.
What Are the Key Responsibilities?
- Install, configure, and maintain computers, software, and network systems
- Troubleshoot hardware and software issues to ensure minimum downtime
- Perform upgrades and suggest enhancements to improve IT infrastructure
- Provide day-to-day support to end users, ensuring smooth IT operations
- Educate employees on new systems and best practices for efficient usage
- Simplify technical issues for non-technical users and communicate solutions clearly
- Collect and respond to user feedback to improve service quality
- Ensure compliance with FAB’s IT policies and security standards
- Stay updated on new technologies and contribute to IT best practices
What Skills Are Needed for an IT Support Officer in Al Ain?
Education and Experience:
- Bachelor’s degree in computer technology or equivalent
- Prior IT support experience is a plus but not mandatory for eager learners
Skills:
- Strong technical troubleshooting and system configuration skills
- Ability to explain technical information in user-friendly language
- Proactive and solution-oriented mindset
- Excellent communication and collaboration skills
- Willingness to work in-office on a part-time basis
What Benefits Come with This Position?
- Flexible part-time work structure
- Opportunity to contribute to the digital transformation at the UAE’s leading bank
- Professional growth within a reputable institution
- Ideal for UAE Nationals seeking career development in IT support
- Exposure to enterprise-level systems and tools
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a global leader in secure, innovative banking. With a presence in over 19 countries and a strong commitment to excellence, FAB is driving financial success across borders. At FAB, we value people and growth—join us and be part of a forward-thinking organization that empowers individuals to grow stronger every day.
FAB, the UAE’s largest and one of the world’s most trusted financial institutions, is offering an exciting part-time opportunity for UAE Nationals in Al Ain. We are seeking a customer-focused and tech-savvy IT Support Officer to ensure smooth end-user technology operations, minimize downtime, and provide outstanding support across our digital systems.
Job Location: Al Ain, United Arab Emirates
Industry: Banking
Function: Help Desk / Technical Support
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Al Ain or nearby
What Does an IT Support Officer Do?
As an IT Support Officer at FAB, you will be the first line of support for employees experiencing technical issues. From system installations to software upgrades, you’ll be involved in both problem-solving and delivering a seamless user experience.
What Are the Key Responsibilities?
- Install, configure, and maintain computers, software, and network systems
- Troubleshoot hardware and software issues to ensure minimum downtime
- Perform upgrades and suggest enhancements to improve IT infrastructure
- Provide day-to-day support to end users, ensuring smooth IT operations
- Educate employees on new systems and best practices for efficient usage
- Simplify technical issues for non-technical users and communicate solutions clearly
- Collect and respond to user feedback to improve service quality
- Ensure compliance with FAB’s IT policies and security standards
- Stay updated on new technologies and contribute to IT best practices
What Skills Are Needed for an IT Support Officer in Al Ain?
Education and Experience:
- Bachelor’s degree in computer technology or equivalent
- Prior IT support experience is a plus but not mandatory for eager learners
Skills:
- Strong technical troubleshooting and system configuration skills
- Ability to explain technical information in user-friendly language
- Proactive and solution-oriented mindset
- Excellent communication and collaboration skills
- Willingness to work in-office on a part-time basis
What Benefits Come with This Position?
- Flexible part-time work structure
- Opportunity to contribute to the digital transformation at the UAE’s leading bank
- Professional growth within a reputable institution
- Ideal for UAE Nationals seeking career development in IT support
- Exposure to enterprise-level systems and tools
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a global leader in secure, innovative banking. With a presence in over 19 countries and a strong commitment to excellence, FAB is driving financial success across borders. At FAB, we value people and growth—join us and be part of a forward-thinking organization that empowers individuals to grow stronger every day.
