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Senior Manager – Employee Engagement & Culture Strategy Job Vacancy in UAE Dubai
Posted date [2025-04-12]
(ID: 34268)
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In our quest to create ‘great moments for everyone, everyday’, Majid Al Futtaim has enabled happiness in the lives of people from around the world. Find out more about who we are. |
Senior Manager – Employee Engagement & Culture Strategy
Majid Al Futtaim Retail is hiring a Senior Manager – Employee Engagement to lead and elevate employee experience strategies across the business. Based at the Corporate Head Office in Dubai, this role plays a pivotal part in shaping culture, driving engagement programs, and managing organizational health across 17 countries.
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Human Resources
What Does a Senior Employee Engagement Manager Do?
This role is responsible for leading initiatives that improve employee experience from onboarding to offboarding, overseeing culture and diversity programs, managing recognition frameworks, and building a high-performance, inclusive work environment across Majid Al Futtaim Retail’s global operations.
What Are the Key Responsibilities?
- Design and manage the full employee journey, ensuring a cohesive and meaningful experience
- Lead strategic employee engagement programs, including recognition and service anniversary initiatives
- Guide, coach, and support local engagement champions across 17 countries
- Drive diversity and inclusion strategies, coordinating with the D&I council and reporting on progress
- Lead the Organization Health Index (OHI) survey process, support countries in creating and tracking action plans
- Oversee culture initiatives and provide strategic input to align them with business objectives
- Monitor engagement through surveys, digital platforms, and peer-to-peer feedback
- Analyze results and share actionable insights with leadership
- Ensure engagement practices are consistent, scalable, and in line with corporate standards
- Follow HR operational procedures to ensure consistent delivery across markets
What Skills Are Needed for an Employee Engagement Role in Dubai?
Education:
- Bachelor\'s degree in HR Management, Business Administration, or a related field
Experience:
- Minimum of 10 years in employee engagement, organizational effectiveness, or employee experience roles
- Experience managing global or multi-country programs
- Hands-on experience in survey design, analytics, and agile HR project management
- Prior experience working closely with frontliners in retail or customer-facing roles is preferred
Skills:
- Strong leadership and people development capabilities
- Functional knowledge of engagement and culture frameworks
- Excellent project management and stakeholder coordination skills
- Bilingual proficiency in Arabic and English
- Ability to translate feedback and data into meaningful business solutions
What Benefits Come with This Position?
- Strategic HR leadership role with impact across 17 countries
- Be part of a purpose-driven organization building future-ready cultures
- Work with over 45,000 diverse and talented colleagues
- Enjoy a collaborative, growth-oriented environment focused on innovation
- Competitive compensation and long-term career development opportunities
About the company
Founded in 1992, Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate operating across the Middle East, Africa, and Asia. With a bold vision to enhance everyday life through exceptional experiences, the Group has become a regional leader in retail, hospitality, and entertainment.
Operating 29 shopping malls, 7 hotels, and 4 mixed-use communities, and employing more than 43,000 people, Majid Al Futtaim serves over 600 million customers annually. With US$18 billion in assets and a commitment to sustainability, innovation, and inclusivity, the Group continues to shape the future of retail and lifestyle in the region.
Majid Al Futtaim Retail is hiring a Senior Manager – Employee Engagement to lead and elevate employee experience strategies across the business. Based at the Corporate Head Office in Dubai, this role plays a pivotal part in shaping culture, driving engagement programs, and managing organizational health across 17 countries.
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Human Resources
What Does a Senior Employee Engagement Manager Do?
This role is responsible for leading initiatives that improve employee experience from onboarding to offboarding, overseeing culture and diversity programs, managing recognition frameworks, and building a high-performance, inclusive work environment across Majid Al Futtaim Retail’s global operations.
What Are the Key Responsibilities?
- Design and manage the full employee journey, ensuring a cohesive and meaningful experience
- Lead strategic employee engagement programs, including recognition and service anniversary initiatives
- Guide, coach, and support local engagement champions across 17 countries
- Drive diversity and inclusion strategies, coordinating with the D&I council and reporting on progress
- Lead the Organization Health Index (OHI) survey process, support countries in creating and tracking action plans
- Oversee culture initiatives and provide strategic input to align them with business objectives
- Monitor engagement through surveys, digital platforms, and peer-to-peer feedback
- Analyze results and share actionable insights with leadership
- Ensure engagement practices are consistent, scalable, and in line with corporate standards
- Follow HR operational procedures to ensure consistent delivery across markets
What Skills Are Needed for an Employee Engagement Role in Dubai?
Education:
- Bachelor\'s degree in HR Management, Business Administration, or a related field
Experience:
- Minimum of 10 years in employee engagement, organizational effectiveness, or employee experience roles
- Experience managing global or multi-country programs
- Hands-on experience in survey design, analytics, and agile HR project management
- Prior experience working closely with frontliners in retail or customer-facing roles is preferred
Skills:
- Strong leadership and people development capabilities
- Functional knowledge of engagement and culture frameworks
- Excellent project management and stakeholder coordination skills
- Bilingual proficiency in Arabic and English
- Ability to translate feedback and data into meaningful business solutions
What Benefits Come with This Position?
- Strategic HR leadership role with impact across 17 countries
- Be part of a purpose-driven organization building future-ready cultures
- Work with over 45,000 diverse and talented colleagues
- Enjoy a collaborative, growth-oriented environment focused on innovation
- Competitive compensation and long-term career development opportunities
About the company
Founded in 1992, Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate operating across the Middle East, Africa, and Asia. With a bold vision to enhance everyday life through exceptional experiences, the Group has become a regional leader in retail, hospitality, and entertainment.
Operating 29 shopping malls, 7 hotels, and 4 mixed-use communities, and employing more than 43,000 people, Majid Al Futtaim serves over 600 million customers annually. With US$18 billion in assets and a commitment to sustainability, innovation, and inclusivity, the Group continues to shape the future of retail and lifestyle in the region.
